AOL Desktop Gold

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  1. Sudden need to sign in each time

    After being signed in all day, now when I close AOL Gold, I have to sign back in instead of automatically having the browser open. Then my personal favorites are missing in the task bar, Edit settings doesn't work and I end up having to restart the PC to only have to sign back in again which fixes the "favorites on the task bar, but I get the "welcome, etc. sounds each time. Mail isnt impacted. I reset the sound by disabling them, now every time I have to sign in. Why?

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    2 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
  2. mail is not opening today for over 30 mins

    mail is not working at all this morning

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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  3. WHY is most of my mail going directly to the deleted file ??

    why is a lot of my mail going directly to the deleted file I have been with AOL since 1995 and getting very disappointed with AOL

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    2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  4. Sent mail is not being saved in the "Mail You've Sent" Folder

    I've sent emails over the last several days, Mail I've read, is in the "Incoming/Saved Mail" folder, but mail I send is NOT in the "Mail You've Sent" folder.
    Additionally my Inbox shows 5 unread emails, "Inbox (5)" .. but there is NO UNREAD emails ?!? All show red checks
    If I click on "NEW", NOTHING shows up

    It is making the email handling - UNTRUSTABLE ..

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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Get immensely better at what you are supposed to be doing

    You have been shut off now for 20 minutes and I have no access. Three other browsers are working. This is unacceptable and I will now begin looking for a new source of internet after using AOL solely since getting the internet many, many years ago. ****!!!!!!!!!!!!!!!

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. What happened to my favorites on the tool bar

    Why do my Favorites no longer show up on the tool bar.

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    1 comment  ·  Favorites  ·  Flag idea as inappropriate…  ·  Admin →
  7. When I pullup my gmcard, capital one account I can sign on and it opens up but after that I cannot get into the detail of my account.

    I get a notice saying sorry. looks like we ran into a snag. We will fix it and try back in the future. It's been like that now for several weeks and can AOL GOLD fix it?

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. I called you three times about a serious problem and all the calls dropped off!!!

    My favorites in Desktop gold keep getting blasted away!

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    0 comments  ·  Favorites  ·  Flag idea as inappropriate…  ·  Admin →
  9. Help! My address book is not working well at all.

    Hello; For the last few days, anytime I make a change to my aol address book, I'm getting messages where the address book function is having problems and to try again in five minutes. I wait ten minutes, try again, but continue to get the same message. Yesterday I created several groups and this morning, they showed up just perfectly in my address book. Tonight, all but two are gone. This is really causing me a lot of stress, since I use aol to notify my church family of sickness, info, etc. What's going on? Thank you!

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    0 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  10. every time I send a email it creates a draft

    Every time I send out a email, it creates a draft, saying no sender, no subject

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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  11. AOL Tech Help

    Due to the AOL Tech help.....I have NO welcome screen. It is blank when I sign on. In order for me to get welcome screen....I must sign off & on 6 or 7 times to get it. Also, I have to use the keyword hundreds of times to get the welcome screen. I have to do both of these things in order to get welcome screen. AOL tech help does not help at all. Every single time I call AOL tech help.......I get cursed out because especially if I do not buy anything. AOL tech help also flashes a middle…

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Sign in
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Please fix the copy/paste function - it seldom works and now has a copied bit of text stuck in the copy memory so it's messed up other sw!

    In GOLD, the copy/paste function in Write does not work correctly. Usually it doesn't copy at all; now it is holding onto the last thing I managed to copy in AOL several days ago so that I cannot copy anything else from any application. I just keep getting that same bit of text from an AOL screen. I see others have complained about copy/paste, but you've closed the issue. But it is NOT fixed yet!! Please reopen!! Thanks

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  14. why can't I get the AOL GOLD that was downloaded yesterday.

    Victor at AOL fixed my AOL Gold and now it wont't open. I pay for AOL.

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    1 comment  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
  15. Address Book. Can you tell me why AOL adds the email address of someone whom I have created as a new address? This is very concerting and f

    Address Book. Can you tell me why AOL adds the email address of someone whom I created as a new email address. This is very disconcerting and fills up my address book.

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    0 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  16. Why am I seeing email from 2019 in my current email

    I get current email after waiting a few seconds, but mail from 2019 is listed below it. Why? Fix this please.

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  17. Still cannot see new email in my mailbox. Must access via other mail. Cannot access or store to my Saved On My PC file.

    Still cannot see new email in my mailbox. Must access via other mail. Cannot access or store to my Saved On My PC file.

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  18. The chat room d

    Chat room is freezing up. When someone responds to your comment on a given topic and you want to reply by clicking "View in Conversation," you cannot get back to the other person's response. And the chat room keeps freezing up and pausing even when typing a comment.

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    0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
  19. I can NOT add or edit the carousel in AOL Gold. The top of AOL. What have you done to it now??? Send me NEW instructions please. I have edi

    I can NOT add or edit the carousel in AOL Gold. The top of AOL. What have you done to it now??? Send me NEW instructions please. I have edited it for years. Now it will not edit or change! Thank you.

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    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  20. FIX the browser IMPORT saved password and bookmarks

    When I was looking to see why a saved password didn't work, I found most were missing.

    used Settings> Browser> passwords.
    I started the IMPORT for saved passwords from my Chrome brower about 45 minutes ago, and it is STILL RUNNING !?!

    Canceling and Bringing up a new instance, I see NO added saved passwords!

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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