AOL Desktop Gold

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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

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  2. take the "chat rooms" off my favorites

    take the "chat rooms" off my favorites

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    2 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  4. CONFUSING..

    When attaching a file in Email (may be via other ways too),
    the "OPEN" file was changed in 2475, adding identifying titles..

    I HATE IT.. I can't find what I'm looking for,, Directories & Files ONLY!!

    Remove this unneeded, unwanted and confusing 'cuteness'

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  5. Remove AOL Premium Services from My Favorites! I didn't elect to have it the and I do not want it to appear there.

    Remove AOL Premium Services from My Favorites. I did not choose it to be there. That is MY FAVORITES and not yours.

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    1 comment  ·  Favorites  ·  Flag idea as inappropriate…  ·  Admin →
  6. LACK OF EMAIL SERVICE

    NO EMAIL SERVICE

    Bad enough all last night (3/29/2019) could not send email. Now today same thing!!! Now just let me save it to "MAIL WAITING TO BE SENT"
    YOU WON'T EVEN LET ME DO THAT!!!!
    WHAT GOOD ARE YOU???

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    6 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 tried to reinstall my desktop gold but am having no results--**rac@aol.com,2199227823

    want updated desktop gold to this computer and have deleted my present aol gold, I pay my monthy membershipl dues.
    Re install desktop gold

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  8. Restore AOL Gold

    Restore AOLGold
    Make it easier to switch computers and still find AOL Gold. We upgraded to new laptop with Win 10 and now AOL Gold is missing we can't figure out how to get AOL Gold on this computer.

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. The New Way for AOL

    AOL needs to figure out why it is a failing company. It is greedy and puts its needs above those of its long suffering customers. After 30 years of being an AOL member they freeze my Desk Top for $3 casing me to loose all the documents I was working on. Shame on you AOL. You deserve to fail. My idea is you go into receivership and let someone who can run a company take over for the benefit of the investors and the customers.

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    0 comments  ·  Finance  ·  Flag idea as inappropriate…  ·  Admin →
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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  11. AOL Gold Desktop will not let me save my passwords. I have to enter my passwords each and everytime I sign-on. This just started a day ago.

    Suddenly over night. AOL Gold desktop makes me sign-in with my password. It will not let me save the password making it easier to sign-in each time.

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  12. AOL Gold text

    AOL Gold text, both email and anything using AOL interface is terrible!
    fonts are jagged, thin and basically unreadable!
    Find myself using gmail more often as the clarity of it's text is excellent.
    Please correct or you will lose another subscriber!

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Technical support issues re: email

    For the last couple of weeks, almost all of my email is going directly to spam. I've checked every 'settings' and 'email' option available to make sure I have no one blocked, but it still goes to email, EVEN AFTER I have clicked on each entry to say "This is not spam." I've 'chatted' with tech support twice - no luck. I've also called aol twice,
    no luck, even tho one of those calls was to a 'higher level' of tech support. Now what do I do?

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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  14. Why is it so hard to download AOL Gold to a new computer?

    I'm an AOL Gold subscriber and cannot figure out how to download it to a new computer.

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  15. downloads of aol gold

    Someone needs to tell your TECH department that your download of AOL is ridiculous. Today I had to stop and download the software again for the 4th time in less than 2 months. we are PAYING for this? You have had many complaints about this issue and yet, you are apparently unable to resolve it. Sad

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  17. chat

    I have chatted online in Cafe for 20 years why is it now taken over by German speaking . Come in AOL , I live in the USA not Berlin.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. Don't want AOL Games Pop Up!

    Don't want AOL Games Pop Up!

    Don't know how to block it!

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  19. How to repair AOL

    I could repairf he previous version of AOL by going to the System Information. I can get System Information with the Gold version, but then get an error message, so I can't repair it. Right now, I have the following problems that I need to repair:

    1) This Gold Version of AOL

    2) I can't save any user name or password on any website on the Internet. I put a check in the blank space, but it is not saved.
    3) I can't get the weather for my town. I add the zip code, but get the weather for Los…

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  20. Can anyone explain to me WHY I AM STILL AN AOL MEMBER? Yes I've been with them for 30+ years, but why? AOL is the worst web service there is

    My idea, (and this is brilliant, why didn't I think of this sooner) is to get a new account with a modern company like Google, ho did someone say that its free). Set my AOL account up with an auto reply to my NEW BETTER ACCOUNT WITH SOMEONE ELSE. Does AOL still do that. And after a couple months just leave AOL. Brilliant. I've been a member with AOL for over 30+years, but today I discovered that my bank (chase) does not allow AOL to access their web, too unsecured. AOL was high tech in their day, but then so…

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