AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
354 results found
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User defined and stored email history
Make a way to Save any number of past emails in large blocks (user selectable) anywhere from a single day or up to a year or more into a single file that contains categories of (sender) (recipients) (copies to) (blind copies to) (timestamp) (sent or received) (attachments) and (text body within the email), that can be stored on the users hard drive and searched WITHOUT having to go online. Should be able to specify to what category the search applies. For example, the user might want to search for all emails that came from a certain email address, or were…
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email problems
Since update with gold bar added-it is a pain and the sorting from or date order wont go to the top it seems to get stuck wherever the blue/gold bar was last...Very hard to navigate and we pay for this over 20 years please fix....
And the automatic e-mail saver to sent does not work anymore, and the auto populated one only works someones now when u are sending an email -
Bring back the Auto BCC for emails you deleted from this latest version.
Bring back the Auto BCC for emails settings. You deleted from this latest version.
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E-Mail Lists Shift Vertically When Cursor is Moved Inside the List
When the cursor is moved into a list of e-mails, all of the e-mails below the position of the cursor shift downward. When the cursor is removed, the e-mails shift upward. This is distracting.
Has anyone else noticed this behavior? If so, join me in requesting that this be fixed.
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email in aol desktop gold
I like the latest build of aol desktop gold. A lot of fixes in place. The software is a lot more better than before. AOL doesn't seem to crash as much
A big thank you to the IT department.
However, I know that there is still work to be done and I'm sure that aol desktop gold still needs work.
The email is still not quite as smooth as it could be. I have both a gmail and yahoo email account and both of those email accounts are very smooth when switching from new to old to sent email.
For…
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Create a folder where all my starred emails are in the same place
Create a folder where all my starred emails are in the same place
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Favorites Quick Find Field
As soon as you type a character in the the Favorites Quick Find field, an "X" appears in the right-most position. This allows for a quick clearing of the field when your search is finished. This feature is also part of the Search field of Feedback where I am typing now.
Please add this feature to the mail Quick Find field.
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Add the Attachments Listing to Email Print Outs in AOLGold, like it is in the Browser Email Print Out Feature
Print out of Email with Attachments, from Browser Access, gives me a listing of the Attachments on the print out.
Print out of Same Email, from AOL Desktop Gold, does NOT give me the same feature. I cannot see a list of the attachments.
Please add a feature to AOL Gold, so that my print outs includes a listing of all the attachments sent. -
Filter out bogus "AOL" contacts
AOL should be able to filter out bogus emails purportedly from them, and not send them out to recipients.
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**@aol.com
On desktop Go;d up and down scroll bar should be on left side of page as writing is from left to right and would certainly help left handers or maybe put it on both sides and keep everybody Happy
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Other mail providers
Are some other mail providers not recognize my email address as valid to send mail to me?
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email address book
You used to list email addresses by alphabetical name and now you list them chronologically. That makes an address hard to find!
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Glad your recent font enlargement of highlighted email addresses is gone today!
Thank you for getting rid of the enlarged font when email addresses were highlighted. It was extremely annoying. It was so awful that I considered canceling AOL and just using Google or Safari to read my mail.
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Didn't find what I looked for
AOL desktop gold update feature is stupid and unnecessary; I should be able to opt out.
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The new Star on the right side of the screen that shows up when you are reading an email, prevents you from accessing the bottom of emails.
please get rid of the star on the right side of the screen when you are reading emails. It prevents you from seeing the bottom of the email and saving it, deleting it etc. It is very annoying!
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Buttons at bottom of each piece of e-mail -- SAVE, MARK UNREAD, or DELETE -- have become obscured by AOL upgrade.
Since the recent upgrade, the size of opened e-mails is slightly larger. This obscures the SAVED, MARK UNREAD, OR DELETE buttons at the bottom of each piece of mail. I have to use a work-around -- an extra step or 2, which is time-consuming -- to designate how each piece of mail should be handled (SAVE, MARK UNREAD, OR DELETE). I agree with other users that the new orange highlighting of mail is, at best, unnecessary and, at worst, annoying. The ineptitude of AOL never ceases to amaze.
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setting bcc, cc etc to send email
sending mail bcc , cc etc you have to go the bottom of the screen for each one. The old way was faster it was right by the name. Please reinstate the old way or make us able to reinstate it using settings.
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Automatically insert a space after inserting an emoji or pasting in a hyperlink.
Hitting the spacebar doesn't work to add a space. It is annoying and frustrating to find AoL adding text to the hyperlink or having to type text after an emoji in order to go back and add a space before the text.
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get rid of that ugly yellow highlight you installed on 3/24
get rid of that ugly yellow highlight on email
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Stop emptying Spam Address Folder every few days, let it fill up to it's max 1st.
I follow the Desktop Gold instructions to the letter regards blocking SPAM by listing the SPAM Addresses into the "Blocked Mail Folder". Yet AOL keeps cleaning the folder every few days and I have to start all over again, with same SPAM addresses. And AOL is charging me for this stupidity...
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