Skip to content

AOL Desktop Gold


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

354 results found

  1. Really need to reinstall save email address to address book when a new email is sent.

    Really need to reinstall save email address to address book when new email address is sent.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. AOL on my Android cellphone

    I was using AOL on my Android Cell Phone. I tapped the email icon several times and the email would not activate. Very frustrating. Is the an AOL Gold for Android?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Request add option time and day for email away message

    I would like to request please add option to automatically turn on and turn off time with manual schedule time for email away messages.Example.From 11:30pm to 7:30am each night from Sunday to Friday and 12:00am to 8:00am from Friday to Saturday

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Weird Keystroke action..

    When doing a SEARCH of emails -- When one letter is typed, the cursor jumps out of the search box, back to email list
    .

    So a search of, say, a 8 letter word, I have to reposition the cursor back to the search box to type the next letter, and AGAIN, cursor jumps out of the box

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Read Mail Retained in New Folder after Refresh

    I have been seeing an anomaly where some read emails are retained in the New folder even after the folder is refreshed. This seems to have been addressed twice in recent Desktop Gold version releases:

    Version 11.0.2978: "HOT Fixed! - return to New folder with read mail, read mail still shown".
    Version 11.0.3001: "HOT Fixed! - returning directly to new mail folder after close, mail marked as read still shown"

    I just closed and opened Desktop and it updated from version 2984 to 3001 and the bug remains. (For some reason the version did not update to version 3012 released…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Put a counter on the old mail folder

    The Old Mail folder needs a counter. Without opening the Old Mail folder, you don't know if there is mail lurking in there or not. A counter would save a couple of mouse clicks several times a day. Older people sometimes can't locate a message they've read, and then they find it in the Old Mail folder!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. speech input

    my typing hand is in a sling. how do i use a microphone to input on an email

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. No mail lists, or emails show when first loaded.

    Just a Heads-Up to AOL programmers/testers

    This only happened two days, yesterday & today. The next time I will send a Bug Report.
    Both times, AOL appeared to come up as expected, but none of the mail folders or emails displayed. Waiting didn't help. I'd never seen this happen before.

    Both times, I KILLED the AOL Gold process's and restarted AOL, On both restarts the email folders and expected email immediately showed up..

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Does AOL offer encrypted email?

    I can't find encrypted email, doesn't AOL offer encrypted email?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Mail away message

    Hi I would like a request please add Mail away message with opition add timer to let who ever sending email for thats timer they will know the person they sending email can’t able to reply.Example with setting timer 11:00pm to 8:30am Monday to Friday who ever sending email to me with mail away message with thats timer I already add I can’t able to reply email until 8:30am next day.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. cortextoxyonline

    Moderators: Simply marking the numerous threads on this and related topics "closed" doesn't actually fix the problem. Perhaps the AOL technical staff isn't aware of this?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. ability to change the time of receipt of email.

    the time stamp for receipt of emails is 3 hrs behind me (I'm on east coast, setting is west coast) and I have learned from tech support there is NO WAY to correct it.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. AOL problems again today waiting forever for everything

    AOL problems again today waiting forever for everything

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. When sending an email, please give users an option whether they want to add the name next to the email address or not. Please add this in th

    When sending an email, please give users an option whether they want to add the name next to the email address or not. Please add this in the settings ASAP

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Recently, AOL GOLD changed the email program so that if I have an email open and another email lands in my mail, the open email moves to old

    Recently AOL GOLD changed the email program so that if I have an email open and another email lands in my mail folder, the open email automatically moves to Old Mail. It is very inefficient to have to move to old mail to delete the email I just finished.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. cortextoxy.online

    Please block the cortextoxy.online domain.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Close the mail box

    Before I used to close the mail box to avoid junk mail, please bring it back. I report this two year ago, you people, don't do nothing. work do your job.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

AOL Desktop Gold

Categories

Feedback and Knowledge Base