Skip to content

AOL Desktop Gold


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

365 results found

  1. AOL problems again today waiting forever for everything

    AOL problems again today waiting forever for everything

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  2. When sending an email, please give users an option whether they want to add the name next to the email address or not. Please add this in th

    When sending an email, please give users an option whether they want to add the name next to the email address or not. Please add this in the settings ASAP

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  3. Use an asterisk (*) to when you have multiple spam such as Version@choice.girtin.net, version@spondulicks.org, version@suit.hygeist.org. E

    Use an asterisk () to when you have multiple spam such as Version@choice.girtin.net, version@spondulicks.org, Version@suit.hygeist.org. Example: Version@ That would take care of all spam starting with Version@ and no need to list each one in the Block Spam.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  4 comments  ·  Mail  ·  Admin →
  4. Recently, AOL GOLD changed the email program so that if I have an email open and another email lands in my mail, the open email moves to old

    Recently AOL GOLD changed the email program so that if I have an email open and another email lands in my mail folder, the open email automatically moves to Old Mail. It is very inefficient to have to move to old mail to delete the email I just finished.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  5. cortextoxy.online

    Please block the cortextoxy.online domain.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  6. AOL Mail in "Paid-for Desktop GOLD"

    Too **** slow in getting emails. Recommend everyone use the backup aol email and cancel Gold until aol fixes this!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  7. quickfind

    Quickfind - due to quickfind starting to search before I finish entering the parameter, it ties up the system and makes it difficult to completely enter the criteria. For example, I need to look for the word "insite" in my mail, and it gets stuck at "in", searching through mail for minutes before it finally lets me enter additional letters for the word. Additionally, because it is stuck, I cannot make corrections if I need to change the criteria or correct a misspelling until the search finally completes enough to make the cursor available to continue typing.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  8. Close the mail box

    Before I used to close the mail box to avoid junk mail, please bring it back. I report this two year ago, you people, don't do nothing. work do your job.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  9. Mail, not enough space to write long text

    When I write a long text at the and I can't type normal, instead I ending typing likethisnospacesthemoreihitthespacenothinghappen, is this normal to type like this? I report this twice, is been more than two years, still the same. You people don't do nothing good....

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  10. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  11. blocking emails from "host" server

    would be helpful if you could get a program written to block email that are coming with the designated server as "host" - i don't have any of my email contacts coming from "host" = they are simply coming from commercial entities that i do not need in my emails

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  12. Get rid of all the upgrades you have made in the 4 months!!!

    In the last 4 months I have;
    1. Stopped being able to save mail with out opening.
    2. Stopped being able to open links from my face book without having to click on another link to to approve the link.
    3. Copy and paste pictures into emails. Pictures I paste do not come through on the other end and 50 % of the pictures pasted into mail to be sent later disappears when the mail is reopened.

    4. Mail in my send later file is sent with the date it was saved no the date it was sent.
    Please fix…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  13. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  14. Hello! I started out hating AOL Gold but have grown to love it. The following glitches should be fixed, h(mostly) love it. The following

    The following 'glitches; on AOL GOLD should be fixed. First, when I try to "manage' my Mail Folders (for instance, rename one of them) it doesn't 'catch' and register when I make the change and press SAVE...... It just stays there and then when I look, the change didn't register.
    Also, when I go to save an email, sometimes there is no arrow if I want to choose "Save on my PC" as opposed to "Save on AOL". Then other times both arrows are there. Could you please fix this so it works all the time? Finally, I see you…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  15. spelling dictionary

    You "suggestions" as to how to fix the spelling dictionary don't work as there is no option under Mail for any spelling dictionary words. Yes, the words get underlined and you can right click and tell AOL to accept the word as spelled but in the next email, the same words get underlined as wrong again. Restore the Spelling Dictionary so that words we had to it STAY in it. Before we had to pay for AOL, it worked so much better. Now we PAY you and get far less than we used to. Please fix our Personal Spelling Dictionary…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  16. First, you can expand the mailbox window size by following the steps: 1. Drag one of the four corners of the mailbox window to your desired

    AOL – September 24, 2020 – set size of email window:
    First, you can expand the mailbox window size by following the steps:
    1. Drag one of the four corners of the mailbox window to your desired size and position.
    2. In the TOOL BAR AT THE TOP, click " Window" (between SAFETY and KEYWORD!) then choose " Save Window Size and Position" from the drop-down menu.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  17. I have sent repeated bug reports on Feedback

    While you responded on Feedback, no one from AOL has reached out to address my issues: Is anyone going to contact me to resolve my issues?

    I have sent repeated bug reports and still have no resolution. I have contacted support, they went into my system and reinstalled the software but since the issue wasn’t resolved they advised to send a bug report. But the bug reports do NOTHING!! My issue is still here on the gold desktop software. I can't switch between new, old and sent mail tabs in aol gold desktop software without very long delays. Most of…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  18. Why all of a sudden do I have to click for images & links on every piece of email?

    Why all of a sudden do I have to click for images & links on every piece of email? Eliminate this...save me over 100 clicks a day.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  19. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  20. when deleting emails two codes pop up ET5005 or LC4007 or both on each email

    Aol must have dumped anyone with a brain it is in the worst shape ever!
    The have left wing corrupt censors in the comments! Did the russians take over?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
1 2 8 10 12 18 19
  • Don't see your idea?

AOL Desktop Gold

Categories

Feedback and Knowledge Base