AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
370 results found
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Read Mail Retained in New Folder after Refresh
I have been seeing an anomaly where some read emails are retained in the New folder even after the folder is refreshed. This seems to have been addressed twice in recent Desktop Gold version releases:
Version 11.0.2978: "HOT Fixed! - return to New folder with read mail, read mail still shown".
Version 11.0.3001: "HOT Fixed! - returning directly to new mail folder after close, mail marked as read still shown"I just closed and opened Desktop and it updated from version 2984 to 3001 and the bug remains. (For some reason the version did not update to version 3012 released…
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No mail lists, or emails show when first loaded.
Just a Heads-Up to AOL programmers/testers
This only happened two days, yesterday & today. The next time I will send a Bug Report.
Both times, AOL appeared to come up as expected, but none of the mail folders or emails displayed. Waiting didn't help. I'd never seen this happen before.Both times, I KILLED the AOL Gold process's and restarted AOL, On both restarts the email folders and expected email immediately showed up..
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why am i seeing hundreds of deleted, sent, old messages in mail.... whats going on..
i am seeing hundreds of deleted mail and sent mail in mail folder.. whats going on. why are these several year old messages showing up..
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AOL Feedback AOL Desktop Gold
I do not like the X large totals in New e-mail extra large totals in Old e mails. that is not easy for me to know how many e mails I receive for each individual day. ALSO I do not like that the SENT Mail shows all those X large totals. I WANT TO KNOW TOTALS FOR EACH DAY NOT OLD FOREVER TOTALS MARIANNE SAAS
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signature
AOL Desk top Gold should add more options for different Font signatures. AOL Desk top Gold only list a hand full of fonts to select. The Legacy AOL had a hundred fonts to choose from for your signature.
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My Mail Folders Listing – Cannot lock size.
My Mail Folders Listing – Cannot lock size.
When moving the horizontal arrows to change size in My Mail Folders, the size does not lock.
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AOL on my Android cellphone
I was using AOL on my Android Cell Phone. I tapped the email icon several times and the email would not activate. Very frustrating. Is the an AOL Gold for Android?
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Request add option time and day for email away message
I would like to request please add option to automatically turn on and turn off time with manual schedule time for email away messages.Example.From 11:30pm to 7:30am each night from Sunday to Friday and 12:00am to 8:00am from Friday to Saturday
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Mail away message
Hi I would like a request please add Mail away message with opition add timer to let who ever sending email for thats timer they will know the person they sending email can’t able to reply.Example with setting timer 11:00pm to 8:30am Monday to Friday who ever sending email to me with mail away message with thats timer I already add I can’t able to reply email until 8:30am next day.
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Weird Keystroke action..
When doing a SEARCH of emails -- When one letter is typed, the cursor jumps out of the search box, back to email list
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So a search of, say, a 8 letter word, I have to reposition the cursor back to the search box to type the next letter, and AGAIN, cursor jumps out of the box -
Put a counter on the old mail folder
The Old Mail folder needs a counter. Without opening the Old Mail folder, you don't know if there is mail lurking in there or not. A counter would save a couple of mouse clicks several times a day. Older people sometimes can't locate a message they've read, and then they find it in the Old Mail folder!
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Mailbox won't display *new* mail
Why do I even have a "new" mail folder on AOL Desktop Gold, if I can't view only new mail when I open my inbox? If this is a new FEATURE, I don't like it! I'm paying for this service, and expect it to work at least as well as the mobile app!!
note: before you suggest I refresh, open/close/exit and reload AOL, been there, done that! -
speech input
my typing hand is in a sling. how do i use a microphone to input on an email
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ability to change the time of receipt of email.
the time stamp for receipt of emails is 3 hrs behind me (I'm on east coast, setting is west coast) and I have learned from tech support there is NO WAY to correct it.
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"BLOCK EMAIL" made simple + easy!
PLEASE, include a "BLOCK EMAIL" option in the drop down window when an email is clicked on. Having to type in the address(es) in the current block email system is VERY tedious and they change their addresses hourly. I AM SICK-AND-TIRED of all these, "I want to have *** w/ you." emails, etc. ****! Make it easy!
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Does AOL offer encrypted email?
I can't find encrypted email, doesn't AOL offer encrypted email?
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Emails in alphabetical order
I am not no longer able to view my sent emails in alphabetical order.
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