AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
2 results found
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Account OWNER should have the ability to MANAGE Sub-accounts!
I misplaced my password list, temporarily, and tried to access one of my sub-account emails, which I could not do, until I remembered that password. Even though you offer a "lock-out" recovery process by adding a "second" phone number, (what's wrong with the main phone number?) you should allow the Account Owner to MANAGE ALL SUB-ACCOUNTS. Your system is NOT user friendly to ME, the account owner, and I want the ability to override ALL features in ALL sub-accounts. More ideas to come later, but please start with this one. Thanks!
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Please remove my date of birth from my personnel info page
Please remove my date of birth from my personnel info page
The date of birth is set when you create the account, and unfortunately cannot be edited afterwards. We apologize for the inconvenience.
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