AOL Desktop Gold

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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

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  1. I have the following problem with my account for no reason.

    I keep getting asked (actually almost ordered) to add my mobil phone.number to my account. What if I don't have one? Some people don't, you know. I am 88 and don't plan to buy a smart phone..

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    Gathering Feedback  ·  8 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  2. unable to post on articles conversations, the thought police are going to far when opposing views are expressed .who is policing the comment

    I am currently unable to post comment on articles unless I have a liberal point of view, who is policing the comment police? I would like to hear from aol on my particular situation but calling and talking to aol they cannot help me at all or wont...
    nothing I commented was inappropriate btw... so lets just skip that idea

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    Gathering Feedback  ·  0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  3. What is a "correct IMAP?

    How can I get it? Since I am a paying customer it seems I must call you, but reaching someone is difficult. Can you please post how to do this. I can receive mail, but cannot send.
    Now that you will no longer allow AOL members to use an iPhone app I suspect I will not be able to have two accounts in my phone so I can read the incoming messages and change accounts to send an email.

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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  4. Please upgrade your Billing System to allow Members to pay manually.

    Please upgrade your Billing System to allow Members to pay manually without using your Auto Pay system, I find it very inconvenient that I have to call in every month (my paydays do fall near my billing date) to make a payment over the phone, plus; there's no option to post a different amount other than what is owed.

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    Gathering Feedback  ·  3 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  5. ADG delete option for the username(s)

    Delete option for the username(s) on the log-in page of ADG

    100th ranked
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    Planned  ·  4 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
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