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AOL Desktop Gold

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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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2 results found

  1. "Subscription Required" Pop-Up/ I May just be mistaken?

    Ok, So, Hello I'm new here. And I thought that the Beta program for AOL Desktop Gold was free to test/preview. And so i went to the beta website and I downloaded the latest version, I DID NOT DOWNLOAD FROM THE AOL WEBSITE!!!! Now, I have not a clue what the culprit is here!!! If any of you have an idea or solution, don't be afraid to reply!!!!!!!

    40th ranked

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    2 comments  ·  Account  ·  Admin →
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    Gathering Feedback  ·  AOL Product Support responded

    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!

  2. subscription required message

    I have AOL Desktop Gold but I keep getting a message that I'm not subscribed to it. I am a paid AOL member but you could have fooled me,
    Patricia Hefner
    patriciahefner54939@aol.com

    66th ranked

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    0 comments  ·  Account  ·  Admin →
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    Gathering Feedback  ·  AOL Product Support responded

    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!

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