AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. Make it possible for users to print out a website address list of My Favorites

    Please provide a way for an AOL user to print out the website addresses of all their Favorites. If I could have printed my Favorites I would have an easy reference now that installing AOL on a new computer did not populate my Favorites and to make it worse, I can't put any favorites in My Favorites on the "new" AOL installation.

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    Gathering Feedback  ·  0 comments  ·  Favorites  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add "To" Address to Address Book Automatically

    Please restore the feature that added the "To" address to the Address Book automatically when sending an e-mail. This used to be an optional setting, but that option is no longer there.

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  3. Address Book

    To who it may concern:

    I think this this something that ought to be changed right away........

    You can not put AOL's address book in alphabetical order...........

    If you look up something in any phone book or any other address book, you will see; that they always start with the last name first. then the first name, etc NOT TRUE WITH AOL. Also, when you are fixing
    things in the address box, let the client be able to arrange the columns
    of information in any order they feel that works better for them. Should be an easy fix.

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    0 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback.

    It sounds like your address book is currently sorted by relevance. To change it to alphabetical sort:

    - In the upper right of your address book, just to the left of “Quick Find” is the “Sort By”option.
    - Click on the arrow to the right of “Relevance”
    - Select Contact name to alphabetize your list.

    As for your suggestion to be able to choose the order columns are displayed in, we will share that with the product team. You can select which columns you wish to see in the settings, but it is not currently possible to choose how those columns are arranged.

    Thank you for the idea!
    AOL Desktop Gold Support

  4. Allow MOVE an email between: Inbox, Drafts, Deleted, Sent or Spam

    On my smartphone or tablet AOL APP: I can move an email from any of my lists to any other list.
    On my desktop gold, I do not have that full flexibility. Please add this function to the desktop gold AOL

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  5. Desktop Beta - Subscription Required

    In the past, Beta clients for AOL Desktop could create a separate AOL account to use for the sole purpose of software testing by clicking the link in the AOL Desktop Beta FAQ page. At present, that link does not work because it leads to the subdomain 'i.aol.com' which no longer resolves. In addition, when I create a 'free' account to test with, I receive a 'Subscription Required' notice upon attempting to sign in to the Desktop client. This makes sense, but I don't want to use my paid subscriber account for the purpose of Beta testing - I would…

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