AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
Our Feedback Policy has more on the policies that apply to your feedback.
-
Restore the old spam settings. Now we only have one setting.
First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.
4th ranked -
Ok , see if you can tone down your anti - Trump bias and give us news instead.
Ok , see if you can tone down your anti - Trump bias and give us objective news instead.
3rd ranked -
Give Us Options
Let US decide if the new AOL page is OK or give us the option to switch back to the old page. No local news, weather is vague, Get rid of all the ads or stop charging us
2nd ranked -
Why can't we read a story without having to click "Next" after every sentence?
99% of us would like to read a story without having to click "Next" after every sentence. We don't pay any attention to the gazillion ads you throw at us....which, by the way, cover 2/3 of the screen. I wouldn't click on an ad if you paid me.
1st ranked -
NOT ONE POSITIVE COMMENT IN MANY MONTHS. HEY AOL? LISTENING?
Absolutely right,new GOLD *** major wind. The old AOL program was much more stab;e and user friendly; This GOLD version is not only an embarrassment, but probably ripe candidate for a class-action lawsuit. AOL should stop charging customers for an inferior product that is rife with problems not found in previous versions. AOL? ARE YOU LISTENING? EL **** !
7th ranked -
AOL gold welcome screen new version stinks. Half screens/icons on left NO Good.
The AOL Gold new welcome screen stinks. Half screens from the previous article or ad showing. Icons for maail and others on the left side. I liked it the old way without all the clutter and a picture (which was larger) of the article by itself. Stop changing things all the time.
5th ranked -
aol is brain dead
Has anyone working at AOL graduated high school? AOL is such a mish-mash of driblle and tripe and that it appears to be a training class for 8th grade wanna-be's......
AOL ****. If the word "maybe" and "reportedly" were taken out of the English vocabulary, AOL would be out of business.
10th ranked -
Rerun articles
Quit running articles over and over and over for months at a time. Ridiculous. Classic example is Kanye's rant. Has been popping up for months. WHY? Nobody cares.
6th ranked -
why is there no american flag in the custom icons for favorites
american flag in custom icons for favorites why not?
9th ranked -
Would like to see my mail bigger, my folders smaller & no adds on the right.
Would like folders smaller, e-mails bigger & not see ads on the right
13th ranked -
Stupid ads
I still think it is stupid to have picture captions that have to be activated so a damned ad can play where the caption should (used to) be, along the side of the photo. As it is now, if the caption button is activated, part of the photo is lost. STUPID!
18th ranked -
Spam Mail Deletion
I would suggest that recently deleted "Spam Mail" should go into the "Recently Deleted" folder the way previous versions (Blue) of AOL did for years. This would allow review prior to permanent deletion, esp. if the Spam Mail were deleted in error.
14th ranked -
Is there a read receipt feature?
A read receipt feature is needed.
15th ranked -
Email addresses
when putting in an address,all prior versions of AOL, the address would be saved. Then it would only require a few letters to be recalled. Now it does nothing. You have to continue to memorize every email address. What was wrong with 9.7. Can we not have a better version than Gold?
11th ranked -
Forget trying to fix AOL sounds and restore Windows OS media player. Simple.
Dump your version of personalized sounds and restore the Windows Media Player. There are many sites from which all kinds of sounds may be downloaded and played. You have disabled this feature and forced us to consider your selections.
26th ranked -
Please expand the size of attachments to more than 25 MB. Because when I tried to forward the exact email that I received, ADG did not allow
Please expand the size of attachments to more than 25 MB. Because when I tried to forward the exact email that I received, AOL Desktop Gold did not allow me to do it. I was able to send more than 25 MB of attachments from the old AOL Desktop 9.8.2.
12th ranked -
A simple way to get rid of emails that are outdated
A simple way to get rid of outdated email
16th ranked -
How do I add new fonts to AOL Gold? Used to be able to use Edwardian script to make fancy messages but the choices with GOLD are limited??
Need more font choices such as Edwardian script or such to make nice cards or messages. Old version allowed more fonts and/or ability to add fonts? Can we add new fonts?
43rd ranked -
I would like to have a dedicated spam filter page that provides ongoing information about what I might block or unblock
I would to have a dedicated spam filter page that provides ongoing current information about any addresses I have blocked or unblocked.
23rd ranked -
why do we have to keep clicking
Why do we have to keep clicking backwards to get back to article #1? Refresh used to do it instantly but you've removed that option. And no, clicking on "refresh" at the AOL logo does not do the same - it only refreshes the page you're on!
16th ranked
- Don't see your idea?