Many AOL users keep asking AOL to stop posting photos of abused or starving animals on the Welcome Screen, yet AOL continues to do so. There is no way to opt out of seeing these horrific photos, so you sign onto AOL and the first thing you see is a photo of an abused dog or other animal. I'm not sure any AOL administrator actually sees our requests on this because all we ever get is the robotic answer, "Thank you for your feedback." If any human AOL employee sees this, PLEASE do something about posting these horrific photos of tortured animals!

You "suggestions" as to how to fix the spelling dictionary don't work as there is no option under Mail for any spelling dictionary words. Yes, the words get underlined and you can right click and tell AOL to accept the word as spelled but in the next email, the same words get underlined as wrong again. Restore the Spelling Dictionary so that words we had to it STAY in it. Before we had to pay for AOL, it worked so much better. Now we PAY you and get far less than we used to. Please fix our Personal Spelling Dictionary for Mail.

There are many issues that need to be addressed in AOL Gold and I have reached out many times to customer service. It takes 15 minutes for the program to let me sign in... My major complaint is the content in which AOL is reporting in the news feed. It is one step away from The Nat'l Enquirer. Celebrities who crave publicity and crooks who prey on children seem to spotlight the headlines. I won't bother mentioning politics since we all are aware of the bias...AOL used to give choices as to what news we need on a daily basis. Instead we are subject to nudity and ignorance displayed by young starlets we don't need to know. (The new dysfunctional Royal couple for example) Thank you for allowing me to express my concerns and please restore all the lovely features we enjoyed before the flip in managements.

It is very frustrating that you can customize the sound for Welcome, You've Got Mail, and Goodbye but not for More Mail. In previous versions of AOL, I would assign the "You've Got Mail" sound to the "More Mail" command via Control Panel/Sound in Windows because you could barely hear the little CLICK sound it makes when you receive mail while logged into AOL. The AOL sounds no longer appear here and cannot be altered. So now we are stuck with the inaudible default click. Since these AOL software sounds no longer appear in Windows, would you please allow this sound to be changed within the software via Edit/General Settings/Personalization? It would be extremely helpful when I am expecting important mail since this notification method is much more audible. Thank you for your consideration.

Here are some suggestions:

1: Some of the icons are distorted and fuzzy. Please fix visual appearance.

1. It would be nice to be able to customize the ENTIRE toolbar. Some icons I haven't even touched, such as Explore or Finance.




2. The SEARCH button on the toolbar is out of place compared to the other buttons... it's dark. In previous beta tests (YEARS ago) it used to be either a yellow or gold color with dark text.




3. Can we please get some updates on some of the icons? For example, the EXPLORE icon needs to look like binoculars, or maybe a magnifying glass.

I hope this doesn't sound picky. Those that know me from beta testing for years, know that I am all about general appearance and looks. It would just be nice to make the toolbar more appealing. :)

Thank you!
Denver