Skip to content

AOL App For Android


Aol App


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

413 results found

  1. Wie kann man Emails automatisch an andere Email Adressen weiterleiten lassen? Wenn ich im Urlaub bin und die Emails von AOL zu GMX in der Ze

    Wie kann man Emails automatisch an andere Email Adressen weiterleiten lassen? Wenn ich im Urlaub bin und die Emails von AOL zu GMX in der Zeit automatisch weiterleiten möchte weil ich auf meinem Handy nur GMX habe um das Handy nicht so voll zu stopfen mit weiteren Apps. Und um den Überblick nicht zu verlieren. Früher war das kein Problem.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Thanks for reaching out. The feature that you are referring to is no longer available.

  2. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hi,

    In order to open your emails simply tap the “Envelope” icon. If you encounter issues doing so, please try the troubleshooting solutions below:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data

  3. Fix it!

    I was able to connect to my MyVAHealth tablet until last week. I can no longer connect and I get the message "the mail server imap.aol.com is not responding. Verify that you have entered into the correct account info in Mail settings." I do not understand what changed! You Mail Help link goes to a vacant page so I can't even get help. FIX THIS!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
  4. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Please try switching the internet connection from WiFi to mobile data or vice-versa.

  5. how do I write an email?

    I can't find my contacts?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
  6. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    You can switch between your @aol and @aim address be clicking on the down arrow on the right side of the “From” field.

  7. AOL Mail has indeed deteriorated since the last update. I cannot use it in portrait, have to turn the tablet to landscape to access mail.

    mail will only allow me to tick each email (you can't just click on and open) when in portrait. To open an email my Samsung tablet must be in landscape position..........

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app.

  8. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    1. Tap the Mail icon in the AOL app.

    2. Tap the Drop-down icon, next to the “See All” option

    3. Select how you want your mail filtered:

    • All
    • Read
    • Unread
    • Flagged
    • Unflagged
    • Attachments

  9. I'm not able to open email attachments

    I'm not able to open email attachments

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data

  10. Stop this on my phone. I never put this app on my phone. too many interruptions and ads Not of interest.

    this was not my recovery phone number or verification. I will reach out to AOL

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    We’re sorry to hear about that. To uninstall the app, hold down on the App’s icon until the Uninstall option appears.

  11. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    I have a couple of troubleshooting steps for you that should resolve this issue:

    1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    2. Restart your mobile device
    3. Uninstall and reinstall the app with the latest version
    4. Lastly, switch the internet connection from WiFi to mobile data

    After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.

  12. Hi AOL, please allow attachment of PDF. Reason: A lot of professional communication uses PDF attachments.

    Highly annoying being forced to switch to PDF to share documents e.g. with my builder or lawyer.

    Otherwise good email system and adds are not too much disturbing yet.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Thanks for reaching out. You should be able to attach PDF files in the AOL app. Click on the Paperclip icon and select the first option. From there go to your device and select the desired PDF file.

  13. Why did my previous aol app stop working? I didn't know it until I stopped receiving email! Will I lose anything if I remove the old app?

    Why did my previous aol app stop working? I didn't know it until I stopped receiving email! Will I lose anything if I remove the old app?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Thanks for reaching out. The emails are stored on our servers and the are connected to your account. Uninstalling the AOL app will not delete your emails.

  14. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
  15. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    If you wish the entire app to be in Portuguese, you will need to change your location to Brazil, or a Portuguese speaking country and also to set up the language to Portuguese.

  16. and give option to prevent the dang control freak google from sincing my aol mail to there ****** gmail. it awful and you mimicking the ****

    I'm really unhappy with this app. think I'll go to aol online mail and recreate the website mail login page and go back to using it. hope you dont have that screwed up too. the more they change the worse it gets.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
  17. Feedback item NOT CLOSED!!!

    Status update - SEE BOTTOM!! (NOT CLOSED!!!)

    An idea you supported has been closed. Thank you for your feedback.

    Give feedback on other ideas to help us decide what to build next.

    31st
    ranked
    Responded
    allow Android's clipboard content to be pasted into an an aol email using the WRITE function. Gmail allows it...so should aol.
    (No Status) → Responded
    The option to paste content from the clipboard into the compose mail in the AOL App, is available.

    After you copy the content, open an email compose window in the AOL App, and long press inside the email body area,…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hi there, I want to see if I can help you resolve the issue, but I need a bit more details of what is happening when you try to paste. Do you have the option to paste? Please send me an email at aolmailquestions@aol.com along with all these details. Thanks!

  18. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Please select an email form your Spam folder. After that, tap on the three horizontal dots on the upper right corner (next to the Trash icon and the open Envelope icon). From here you can mark the emails as not spam, move/flag them.

  19. Where is the "Not Spam" icon? I only see a Spam icon?

    More detail? Where is the "Not Spam"icon? It was there now it's gone!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Thanks for reaching out. The Mark as Not Spam option is only available for emails located in the Spam folder.

  20. can you make it that if you delete emails in the app they delete on the computer & visa versa

    I find when I delete an email from my phone it still appears on my computer.also if you delete on computer it is still on my phone. this is double work & why I have a ridiculous amount of emails

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    The app should sync automatically, if that is not the case you can try logging out entirely from the app, restart your device and then log back in.

  • Don't see your idea?

AOL App For Android

Categories

Feedback and Knowledge Base