AOL App For Android


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  1. I dislike that after opening a new email it's moved from the "New mail" folder to the "Old mail" folder. Pls make this optional in Settings.

    I see that this suggestion has been made. Still, I'll reiterate it. The status quo is very inconvenient and a major issue to me.

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  3. it's saying New York I want to put it as San Antonio Texas I don't know how to change it

    I mean did you have San Antonio Texas not New York I can't change it.

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    13 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there,

    Please check your phone’s app permissions then select AOL and deny permission to location. After you did this, close/re-open the app and the location icon will appear for you to tap it and you will need to allow the AOL app to access the device’s location while using the app.

    If you need additional assistance, please contact us at https://help.aol.com/contact/

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  5. stop blasting my text messages with stupid NFL video clips!

    keep getting notifications to watch NFL videos. I don't want sports and being harassed by AOL isn't going to change that. you want to be noticed? how about annoying people, now I see you. and you are annoying af

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  6. my email when sending now to the recipient says topsexlife. I don't think that is funny and that is not my email.

    when I send out an email it tells recipient that it is from topsexlife. That is not my email

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  7. answer my cry for help

    please get in touch with me

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    Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you're commenting on? Thank you so much, and have a great day!

  8. please stop sending my email to my trash folder

    most of my email is directed to my trash folder and then deleted; why???

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    Hello there! If you notice your emails are going to the Trash or to the wrong folder, it might be because of a faulty filter redirecting your emails to different folders, other than the Inbox. Check your settings to view or change where they're going.


    Also, if you're using a mobile app or program, such as Outlook or Mac Mail, that is set up to delete email from the server, you'll need to contact the manufacturer for help.

  9. make it possible to add new email addresses

    I cannot find any way of adding an email address

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  10. how to add contacts in app

    need to add or modify contacts!

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    Hi there! We'd like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? 

    In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

  11. U were told of fathers passing12 years & 4 month,while his account items are still needed, his email has no way to get into, can't use his

    can't use late fathers account for verification, have 2 use mine, but also can't lose his stuff

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    Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you're commenting on? Thank you so much, and have a great day!

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    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues. 

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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  15. Why is a 2nd unknown name programmed in my mailbox? It displays when creating new msg in drop down window if changing who msg is from.FIX!!

    A 2nd email user address is associated in my mailbox. I see name when creating a new email under dropdown window of who is sending email.
    I do not know email address.

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    Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you're commenting on? Thank you so much, and have a great day!

  16. what happens with the picture that I save,where I can find it.????.Please.....

    I.... was in Inbox checking pictures apiar the words Save, I press and It's gone one of them

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    Thanks for the feedback.

    We’re really sorry to hear your displeasure with the advertising on the AOL App. In order for AOL to offer things like web content and products, we need to sell advertising just like any newspaper, magazine or television station would.

    But we certainly don’t want to get to a point where we start to lose our valued audience, so your feedback is greatly valued.

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    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues. 

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    Sorry to hear that, please follow the steps below on how to save an attachment:

    1. Open the email containing the attachment.
    2. Click the attachment image or file name.
    3. Follow your browser's prompts to save, or open from its default saved location (it varies for each browser).

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