AOL App For Android
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
413 results found
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To uninstall the AOL app, simply press and hold on the app’s icon until the “Uninstall” button appears.
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fix the drafts please, the app keeps deleting mine! 😭
glitchy drafts
Sorry to hear that. Please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
In Germany we use letters called Umlaut which are vocals with two dots on top.Since a while it doesn't work,shows instead questionmarks.
it worked til May. This way I can't send correct emails.Please add the German Umlaute again! When I write it looks correct but getting it back I can see the question marks instead of ä ...
The AOL App uses the device’s keyboard language. In order to resolve this, change the keyboard language to German.
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile dataPlease note that t he total file size is limited to 25MB per email, which includes both incoming and outgoing messages.
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attachments
attachments Does NOT work. stick to the website don't download the app
Please try to switch the network connection from WiFi to mobile data and vice versa and see if the issues persist.
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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how do you shrink large videos to email?
AOL doesnt shrink videos for email Ive tried mobile data and it doesnt work.
The feature that you are referring to is not available in the AOL app.
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The Unified Inbox displays all your emails in one place, as opposed to separate New Mail and Old Mail folders. Learn how to switch your Inbox from the New/Old Inbox style to the Unified Inbox style: https://help.aol.com/articles/how-do-i-switch-to-the-unified-inbox-view
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stop sending duplicate emails!
tired of getting duplicate copies of the same emails. PLEASE let me know what I can do to Stop them.
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and re-install the AOL app
5. Lastly, switch the internet connection from WiFi to mobile data -
Thanks for reaching out. You will have to enable cookies and to make sure that you have Google Chrome browser installed and set as default on your device.
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Emails deleted from your Inbox or mail folders will be moved to the Trash (or Recently Deleted) folder, where it will stay for up to 30 days before being automatically permanently deleted.
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Here’s how to manage your notification sound:
1. Open the AOL App.
2. Tap on the Settings button (Gear icon on the bottom right).
3. Tap on Notifications.
4. Tap on ‘System Notification Settings’ or Tap on the Importance level (e.g. High, Medium, Low) depending on the device you are using.
5. Under the ‘Email Received’ section, tap on your Email Address.
6. Tap ‘Sound’ and after you chose one, tap the check mark to save it -
I select more than one email & select move to old mail they do not move no matter how many times I try and on different days. Annoying!
These emails then get stuck in new mail or stuck in old mail if I am trying to move back to new. Some emails work fine but others don't maybe it the group selecting ticking on main mail folders that causes it.
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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We are unable to replicate this issue. However, I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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Allow zooming on emails
I get text only emails sometimes as shipping notifications, and your app displays then so small as to be unreadable. There's no way to zoom in to read tiny text. You need a way to zoom in on emails.
To adjust the zoom level, pinch two or more fingers together or spread them apart.
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Enable access to the emails after login in from Firefox currently blocked by the standard Kaspersky anti virus
Anti virus blocker
Please make sure you have Chrome installed and enabled. Chrome must be the default browser for the AOL app to work correctly.
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fix the app. I can't log in. time to use gmail or Yahoo permanently!
AOL app not working
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app -
Thanks for the feedback! It’s so nice to get positive reinforcement from our users, as you are the audience we are working hard every day to serve. We really appreciate the time you took to send your note. Thanks again and have a fantastic day!
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