AOL App For Android
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
413 results found
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Bring back the ability to filter NEW MAIL folder for addresses I want to let in. Now it's like I have TWO SPAM FOLDERS. What's ww you people
I used to be able to filter wanted addresses into new mail folder. The rest would go to spam. Your update removed that. Just leave well enough alone please. It makes me scared to do anymore updates of the app.
If unwanted junk mail is getting through your filters, the best way to stop it is to mark it as spam, under the ‘More’ menu.
Here’s how to easily mark emails as spam: http://o.aolcdn.com/hss/storage/fss/e398952e897ea5a54d5af61e47ccc5d1/mark+as+spam.png (37 kB)
If you see emails wrongfully directed to your Spam folder, select the email and click “Not spam” to redirect it to your inbox.
For advanced settings, go to mail.aol.com on a desktop computer and create filters under Mail Settings. You can filter incoming mail to go to the folders where you want them — or, make unwanted mail from specific senders go straight into Trash or Spam. Note: You can create up to 50 filters.
To learn more about your Mail Settings and Spam in this AOL Help article: https://help.aol.com/articles/aol-mail-spam-and-privacy
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allow direct access to email when clicking on AOL icon. without the Newsfeed coming up first then having to click on email button
AOL icon on my Samsung phone goes straight to the News. I want to change it so it goes to my email first.
To have the App open to Mail the next time you access it, make sure to close the app using the Overview button. Depending on the type of device you are using, this should be next to the Home button (to the left or to the right). Once you tap that button, it will open a list of thumbnail images of apps that you’ve worked with recently. To open an app, touch it. To remove a thumbnail from the list, swipe it left or right.
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In order to reply to an email on the AOL App there are three options, “Forward”, “Reply All” and “Reply”. Tap the Reply icon.
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ermöglichen, die Emails am Tablet auch im Hochkantmodus lesbar zu machen. Geht im Moment nur im Querformat
Update für Samsung Tab T580.
We are unable to replicate your issue. Make sure you have the screen rotation settings set up accordingly and if the issues persist, a uninstall and reinstall of the app should fix that.
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Allow zooming on text emails
I get text only emails sometimes as shipping notifications, and your app displays then so small as to be unreadable. There's no way to zoom in to read tiny text. You need a way to zoom in on text only emails. Zooming works fine on HTML emails, but it didn't work on the automated text only emails I sometimes get as shipping notifications. They break your viewer.
If the email contains basic text, you will need to pinch your fingers on the text inside of the email, in order to zoom. You might not be able to pinch to zoom on an empty white space in the email body.
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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The AOL App displays all the emails in your mailbox. In case you access your account from an email client (e.g. Outlook, Mac Mail, Thunderbird etc.) it is possible that some emails were downloaded from the server and stored locally in that email application.
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Hi there, I want to see if I can help you resolve the issue, but I need a bit more details. Please send me an email at phonemail.assist@aol.com along with what brand and model of device you are using, as well as the build of Android you have on your device. (To check the build go to Settings – About – Software information).
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messages déjà lus
bonjour mes messages déjà lus s'effacent immédiatement et je ne peux plus les consulter comment faire pour que je les conserve au moins quelques jours
merciWe are sorry to hear you’re missing emails. This issue might be a result of using the account configured as POP, in one of your mail clients or mobile devices.
POP downloads email from a server to a single computer/device, then deletes it from the server. Because your messages get downloaded to a single computer or device and then deleted from the server, it can appear that mail is missing or disappearing from your Inbox if you try to check your mail from a different computer. Please check your account setup on all of your devices and email clients (e.g. Outlook, Mac Mail, Windows Live Mail), and for the ones that are using the account as POP, please make sure to have the option to leave a copy of the message on the server checked, or setup the account to use IMAP instead of POP.
For help…
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on Android devices, when I swipe down when I get an email alert the delete button doesn't work.
you can't delete emails from notifications. The button does not work.
Hi there, sorry to hear that. Please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
I have a major account email that goes to archives instead of new mail. How do I fix this?
support requested - Amazon emails going to archives instead of new mail
It is possible that you have a filter set to move incoming emails to the Trash folder, as a result of the compromised account. Please follow the steps below to disable this type of filter:
1. Log into mail.aol.com from your desktop computer (the options below are not available on mobile devices).
2. Click on ‘Options’ on the top right.
3. Select ‘Mail Settings’ from the drop-down menu.
4. Click on ‘Filter Settings’ on the left hand side.
5. Hover your cursor over the Filter name, then click on the X next to the Edit button.If this is not the case, please check the incoming mail and junk mail filters, in the mail applications that you are using (e.g. Outlook, Mac Mail, Windows Mail, Thunderbird or mobile email application).
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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realise that not everyone has a cellphone, needs one, or wants one. Can't sign up now, can I?
Provide another alternative to cellphone for signing up.
We understand that this must be frustrating for you! In the current version of AOL you are required to provide a mobile phone number in the registration process. We apologize for the inconvenience, but AOL is just doing its best to protect your online safety. It’s extremely important to have updated information should you ever need to change your account settings, reset your password or contact AOL customer support.
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