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435 results found

  1. app keeps saying it's stopping won't let me send out emails and have to find an alternative route

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  2. Fix the File in Folder feature on mobile

    If an email has an attachment then if you file it to a folder on phone (mobile app) it does not actually go there. Instead it does the worst possible thing and disappears. I have to run up and open AOL on my PC to be able to see it and then file in the folder. This is stupid - fix the mobile app

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  3. How do I remove 'vip' from email addresses please? thanks

    Remove VIP from Addresses

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  4. can you tell me why aol doesn't show a picture from the Gallery app on my Samsung S20.

    I share a picture on the gallery app on my Samsung S20 to my email address and it never shows up in the aol inbox. if I share it to my messages, it gets there.

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  5. Am disheartened that I can only now access my email using the "basic" version of AOL on my system. More of a pain than a program

    Make user choice on standard (not just basic) version of AOL accessible again regardless of platform -- as it once was.

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  6. Fix your mail system! Go back to what it was.

    Mail defaults to old mail. New mail disappears.

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  7. fix the problems listed on this site

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, 


    I'd like to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  8. E-Mails verschwinden beim verschieben aus Spam in Gelesen

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  9. I'm not getting any code to verify my number, hope my account is safe.??

    Have a problem with your feedback concerning verification of phone number and receiving of codes

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, 


    I'm sorry to hear you're experiencing this login issue and I'd like to look more into it to help, please contact us on X/Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  10. why are my emails downloading

    answer my question

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, 


    I'd like to look into your concern to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  11. Serait-il possible de restaurer mon ancienne adresse :**@aol. com en plus de mon adresse actuelle car j'en ai perdu beaucoup ?

    0 comments  ·  Mail  ·  Admin →

  12. allow for old aol account users as in I've had it since 2012 be able to use app for Android. instead of web browser.

    wont log into aol. keeps telling me to create a new Yahoo mail. unless this will forward all my current and previous emails it's **** useless. plus I've useful AOL since the 90s!

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  13. AOL now bucks adds. only one account shows up fix please

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  14. Sehr schlechte Qualität!!

    aol. Leider nicht optomal unterstützt, Bilder Text, Nachrichten Form ,Übersicht sehr schlecht . sehr viel Müll ungewünschte Reklame, landet nicht nur im Spam, täglich sondern auch leider normale emeiladresse. Ich benutze AOL geschäftlich bin sehr unzufrieden.

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, 


    I'd like to learn more about your experience and help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  15. help me recover my old pin please

    help with forgotten pin

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  16. Die Links in den Emails können nicht mehr aktiviert werden!! Das ist ein Supergau!! Bitte so schnell wie möglich wieder herstellen!! Anette

    Links not available

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  Product Support responded

    Hi Anette, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  17. keeps crashing. please sort

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, 


    I'm sorry to hear you're experiencing this crash issue and I'd like to look more into it to help, please contact us on X/Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  18. please I open new AOL email account and I can't receive emails with it but I can send out emails why is it like that please help ascentloan

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, 


    I'm sorry to hear you're experiencing this receiving issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  19. I got new phone! same number! I pay for cs.com per mo. and can't straighten this out!!!!**@cs.com

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  20. I keep getting this update message I don't want to. my folders are no longer alphabetical. I have to shut phone off to get more emails

    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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