AOL App For Android
Aol App
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
406 results found
-
unsuscribe doesn't work
can't unsubscribe from emails
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
stop letting email addressed to someone else end up in my mailbox, even when sent to someone at yahoo
its not a idea. I shouldn't be getting other people emails
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
my new email is not updating 1/30/2024
my email is not updating 1/30/2024
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
It's disturbing that AOL is holding my email account ******* and that I have to pay a ransom just to get help. What a sad, sad situation...
I have to pay money to get any type of help with my email account that I've had for thirty years. Shame on you you people and AOL in general. I would not recommend AOL to anyone I know.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
update the firmware or software. If I delete or save emails from my phone, the desktop version them back as new. AOL wanted $25 to check.
the phone and desktop are not synced. if I go to my phone settings, apps, AOL, force stop, then open AOL back it, the emails will be synced. when calling AOL last year to explain, they wanted $25 just to start a ticket to investigate.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
your spam filter system needs overhauled, problematic adding my other 2 providers, and remove MFA for verizon. net.
your MFA requirement, added to unclear instructions re pop3/imap server names and ports and the ensuing implications of IMAPvsPOP, does it want the verizon. net password, yahoo password, the AOL password in each slot? is username ** or **@verizon.net? is the server pop.aol.com 965 or pop.yahoo. verizon.net? am i forced to use imap? how do i incorporate my 3 emails into an intuitive mail program like i use at work (outlook365) on my windows 11 pc AND my android outlook software rather than the proprietary windows/android mail program?
why do i mark spam as spam when nothing is done to…Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
please stop putting emails back you have deleted already. Happens every day. You go down to 0 emails. didn't they come back ridiculous absur
stop the repetitive emails. for us senior citizens it's absolutely ridiculous and annoying and stress causing. 30 years ago your format was much better. people suggested this to you 2 years ago and you've never done anything about it please do it now. thank you
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
Fix the failure to synch the app email with Internet accessed email. (Only starring synchs). Frankly, either fix or retire the AOL app.
REPLACE THE AOL APP
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
tous mes dossiers mails ne sont pas présents
tous les dossiers ne sont pas la des mails, l appli n est pas à jour par rapport à mes mails de l.ordinateur, on ne retrouve pas tout. et il semble que les mails parfois n arrivent pas au destinataire
Hi there. I'd like to help, could you share additional details in a private message to our social media team at @AOLSupportHelp (on Twitter/X) or AOL Customer Care (Facebook)? You can contact us at help.aol.com as well.
-
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
Where is the SPAM or TRASH files ?
Where did those files go ?
Hi there,
I'd like to look into this and I need additional details from you to properly address your concern/issue. Please contact us at @AOLSupportHelp on Twitter/X, AOL Customer Care page on Facebook or at help.aol.com
Looking forward to your reply!
Thank you,
AOL Mail Team
-
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
go back to the old format I can't get into my email account, no phone contact no message contact this is really bad for a company as big as
can't contact you
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
Hi there. We're sorry to hear you're experiencing this issue! We'd like to look into this, please message us on Twitter at @AOLSupportHelp, on Facebook at AOL Customer Care or at help.aol.com.
Thank you,
AOL Mail team
-
FIX the email cashe which doesn't work now!
since you updated again, my email cashe doesn't work. I have to turn my phone off and on to clear it. please fix it
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
why does the shopping folder delete all the emails in the other folders?
all my folders have been cleared out when I deleted the emails in the shopping option
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
Please explain why suddenly my notifications for my emails have 95% stopped on my Android since the last update. This is driving me crazy!
Not getting notifications for most of my emails. It's not my settings.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
often I only get email for the past 5 to8 hours and the jump to the day before. if i search for something sent during that time, I can find
I am often missing emails listed for review. it will skip from 5 hrs ago to 1 day ago. if I look on my computer there may be 10 or 20 emails listed during that time. if I search for a specific email during that time I can find it. but I can't rely on seeing all my emails from my phone..
.Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
- Don't see your idea?