AOL App For Android
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
379 results found
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While most spam emails are being caught by our spam filters, occasionally some can slip through.
When this happens, it's very important to mark the email as spam, then our system will learn that messages from a specific place are not good and helps us make AOL Mail even better at recognizing future spam emails.
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I don't receive all my emails. I didn't have that problem with the old format. go back to the old format
There are too many emails I DON'T receive. Go back to old format, it was much more reliable
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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it's inappropriate to continue to send me ads that I didn't ask for.. this violates my privacy
privacy violation of ads
AOL webmail is a free email service that is made possible by marketing ads. If you find the ads to be distracting, you can temporarily hide them and even give feedback on them. To do this, hover over the ad and click the "X" in the upper right corner. You'll be given the option to temporarily hide the ad or provide feedback on it. You can permanently remove ads by purchasing Ad-Free AOL Mail subscription.
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hate the ads that pop up while trying to get through emails your quality has went down sometimes harder to get it to download. Quality
Return to the old format stop the annoying ads....
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.
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I can't send or forward emails
every email I send returns undeliverable. how do I fix that?
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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When you delete an email, it goes to the Trash folder, where it will sit for 7 days until it's removed permanently. If you notice any issues or this process isn't working as intended, please report them at help.aol.com.
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I see others with the same problem. It's impossible to compose an email on my phone. The cursor jumps to another place and time.
Since it's impossible to compose an email, I forward to another account. After more than 30 years, it might be time to truly relegate my AOL account to a place for junk mail .
Hi. This issue is currently under investigation by our team and we hope to have a fix in a new update to the AOL app. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!
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Trash folder won't stay empty, deleting emails return
why won't my emails in my trash folder when I delete them why do they come back, then I'll personally individually delete them again ,and they still come back later why ?????
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.
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******* HACKERS
***@aol.com
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
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Everything was fine with my AOL app on Android until October 4th, then now I cannot delete my emails from the app. They keep coming back.
Deleted emails keep coming back to folders. I've tried everything so far to keep them deleted. Problem started October 4, 2022. there was no problem deleting them before this date.
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. If the issue persists, please contact our Customer Care team at help.aol.com/contact.
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my folders keep disappearing.
folders disappearing
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it?
We're also available at https://twitter.com/AOLSupportHelp and https://www.facebook.com/AOLCustomerCare/.
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Received emails don't always go to new mail folder. I've had too many new emails received go into old mail, trash, spam or archive folders.
let the user decide what folder to store the new emails after viewing.
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it?
We're also available at https://twitter.com/AOLSupportHelp and https://www.facebook.com/AOLCustomerCare/.
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fix it! today I can't open any links.
Today I can't open the links when I click on the buttons
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!
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Fix the email folders so that ALL FOLDERS are shown ALL THE TIME and NOT just "some random" folders! PLEASE SHOW ALL FOLDERS ALL THE TIME
SOME FOLDERS ARE NOT SHOWN
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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