AOL App For Android
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
413 results found
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Fix latest Android update.
Now read emails stay unread as well as deleted and emails filed in folders revert back to unread emails.
We believe the issue is fixed now, please update to the latest release.
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I believe a new upgrade is causing emails to reappear once they have either been moved to a folder or deleted. They come up again as unread
upgrade glitch!
Hi there. This issue should be fixed in the new update to the app. If you're still experiencing any issues, please contact us on X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Hi there. This issue should be fixed in the latest update to the app, please check for updates on your device. If you encounter any further issues, please contact us on X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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While most spam emails are being caught by our spam filters, occasionally some can slip through.
When this happens, it's very important to mark the email as spam, then our system will learn that messages from a specific place are not good and helps us make AOL Mail even better at recognizing future spam emails.
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I don't receive all my emails. I didn't have that problem with the old format. go back to the old format
There are too many emails I DON'T receive. Go back to old format, it was much more reliable
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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Paid account
stop showing me effing ads when I have a paid account. I'm getting sick and tired of this *! I shouldn't have to swipe off any * advertisement when I pay you people every single freaking month and have for years. I don't care that I'm accessing this online!
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it?
We're also available at https://x.com/AOLSupportHelp and https://www.facebook.com/AOLCustomerCare/.
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it's inappropriate to continue to send me ads that I didn't ask for.. this violates my privacy
privacy violation of ads
AOL webmail is a free email service that is made possible by marketing ads. If you find the ads to be distracting, you can temporarily hide them and even give feedback on them. To do this, hover over the ad and click the "X" in the upper right corner. You'll be given the option to temporarily hide the ad or provide feedback on it. You can permanently remove ads by purchasing Ad-Free AOL Mail subscription.
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hate the ads that pop up while trying to get through emails your quality has went down sometimes harder to get it to download. Quality
Return to the old format stop the annoying ads....
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.
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Hi there. If you're receiving too many spam emails, your account might be a victim of spam bombing. Please review this article to see what to do to overcome this: https://help.aol.com/articles/Control-excessive-spam-email
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When you delete an email, it goes to the Trash folder, where it will sit for 7 days until it's removed permanently. If you notice any issues or this process isn't working as intended, please report them at help.aol.com.
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I can't send or forward emails
every email I send returns undeliverable. how do I fix that?
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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not downloading attachments easy. very glitchy. most of all your email system doesn't create threads, so each communication is a separate
very bad. will need to leave this email system
Hello there, sorry to hear about the issue. In order to see the emails better, they can be organized in a thread. Here is a website that can help in that regard: https://help.aol.com/articles/manage-conversations-in-new-aol-mail.
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I can't open my email on my android phone.It says AOL keeps stopping and app info and close app.This just started .
I am unable to open my email on my moto e android phone. I can open them on my desk top.It says AOL keeps stopping & App Info & Close App.Some times it will open the first email but no more after that unless l restart the phone.This just started in the last day or to.Please let me know what you find.Thank you .William Farley
Hi there! We are sorry for the issue that you are encountering.
Our suggestion would be to access our help site on: https://help.aol.com/search?q=app+access&submitIcon=&rp=&s_chn=prt_bon&s_it=comsearch and try to use the guidance provided there or get in touch with our On Call Technical support by taping on the "Contact Us" button.
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Always a problem with emails transferring between folders. It says its moved but then it doesn't show up!
Just want your email to function properly! i always have trouble with moving emails between folders. It's annoying because I feel like I lose/forget messages. It says it's been moved from my new mail/inbox to a folder I created, but it doesn't show up there. it's been overnight..
We regret hearing that. Could you please reach out to us at help.aol.com so that we may look into it?
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******* HACKERS
***@aol.com
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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This latest update sucks. Deleting a notification no longer works. And even when I go into the app to delete an email, it reappears.
Also why is old mail all gone?
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it?
We're also available at https://x.com/AOLSupportHelp and https://www.facebook.com/AOLCustomerCare/.
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Your applock locked me out even though I inputted the correct pass over 7 times. Uninstalled it and reinstalled it, now I'm afraid to use it
In more detail? wth I just did. So a day before I had to reset my phone to factory default. Before the reset, the AOL Applock worked fine, then it didn't accept my device password and that's the reason I wrote today at 2 in the morning. Get it together guys your apps got amnesia. fix it.
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it?
We're also available at https://x.com/AOLSupportHelp and https://www.facebook.com/AOLCustomerCare/.
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my folders keep disappearing.
folders disappearing
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it?
We're also available at https://twitter.com/AOLSupportHelp and https://www.facebook.com/AOLCustomerCare/.
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Hi, are you still experiencing this issue? Please give us more details at help.aol.com. We'll look into it.
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