AOL App For Android
Aol App
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
35 results found
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Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below: 1. Clear the app’s cache 2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove 3. Restart your mobile device 4. Uninstall and reinstall the app with the latest version 5. Lastly, switch the internet connection from WiFi to mobile data Less
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I suggest you learn about math. This is a 33% discount. https://aol.it/37Sda9F
when you calculate a diacount you take the diffence divided by the original amount, not the new price
Thank you for bringing this to our attention. We have escalated this to our editorial team.
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We have a solution for you, please clear your browser history, cookies and cache here’s how: https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
Also, make sure that you have the latest version of the browser installed. You can try using a different browser. -
Thank you for your patience while we review your feedback.
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.
I’m here to help if you still need assistance or have additional questions.
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decrease the time it takes news stories to load.
News stories take too long to load. Perhaps a text only version (or minimal graphics) option would speed things up.
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
The app is slow and readers can't leave comments on the articles. I don't want to see anything about The Kardashians. They make me sick.
Why can't people leave comments
Thank you for sharing your experience with the news, I’ll pass this along to our content team. We are currently working on creating a new commenting system.
For the app being slow, please try the following actions: uninstall the app, restart your mobile device and reinstall the app.
Keep us posted if you encounter any other issues. -
localise news I'm in the UK
UK news
Hi there. To change the news source go to Settings > Edition.
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Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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how do I delete this app. it is intrusive and unwanted. I did not installed it.
I don't want aol on my mobile phone. i did not install it. how do I delete it?
Hi,
If you no longer wish to use the AOL app, simply uninstall it.
Thank you!
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Thanks for reaching out. To change the new source, go to Settings > Edition.
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Make it possible to not autoplay videos! I don't want them to play in most cases.
Provide the option to turn off videos' autoplay.
To manage auto play feature:
1. In the bottom navigation menu, tap the Settings icon.
2. Under App Settings, tap Video Autoplay.
3. Tap the Video Autoplay toggle button to turn video autoplay on. -
Thanks for reaching out. To change the news source, go to Settings > Edition.
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stop the app from shuffling every 10 minutes. Hate periodically being sent back to the top, having to search for where I was !
Maybe have an option to turn off going back to the top. I've stopped reading at times because it is so annoying !
Hi there, sorry to hear that. Please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
Problem with viewing photo gallery on AOL app (Android 6.01).
When I click on "See gallery" on a news page to view images, I just get a plain white "Main" page, which doesn't change over time or give any indication of loading content. This is only an issue on the app, not when using a browser to view the website. My device is Samsung S5 running Android 6.01.
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
To change the Edition of the app you can go to Settings > Edition.
- Don't see your idea?