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8 results found

  1. this is the worst AOL program. doesn't pull up any webpages

    fix your program or go the way of the dinosaur

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    0 comments  ·  Search  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  2. why do I have to enter a security code each time I go into my AOL mail on my phone? I never had to do that before. Ted

    security code, why do I have to enter it each time I go into my AOL mail. I never had to do that before.

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    0 comments  ·  Search  ·  Admin →
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    If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This helps protect your account from unauthorized access. You may be prompted to get a verification code on your AOL app, recovery phone number, or recovery email address for any of the following reasons:


    AOL notices suspicious account activity.

    You're using an unfamiliar browser or device.

    You're traveling away from your usual location.

    You sign in while using a VPN or a proxy server.

    You've logged in with a private or incognito window.

    There are many attempts to sign in with incorrect passwords.

    The "First time signing in from this device" message appears.

    You've cleared your browser history or data cache including cookies.

  3. We're glad you're here

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    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  4. when I use search to find an email it will not open on my phone. I check the box but there is no open option.

    Can not open email after you use search on phone. You can see the email but it will not open. I need to wait to get to my computer. very frustrating when you are on the road.

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  5. can't sync with Gmail

    when trying to sync AOL with Gmail, it does not recognize the email or password
    **@aol.com

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  7. You completely destroyed my aol email on my computer. no matter what I do, I cannot get it back. I've had the same email address since 2003.

    your new program lost my email address on my computer. now I can't get it back on my computer. it tells me to download a new account. and make a new name. I don't want a new name. when I try to download my old email address , it says it's already taken. my email address is ***@aol.com. I've had it done I was 44 yrs old. I am now 63!

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    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

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