AOL App for iOS


Aol App


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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


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  1. Log out button

    Make a "log out" button or put "log out" somewhere more visible. Had to search all over AOL - found it , them lost where it was located again !!

    Thanks

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  2. how about aol desktop gold for the mac

    would like to use my imac with aol desktop gold

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    Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!

  3. Feedback

    Can you look up my questions please I don’t know where they are where they go I’m having some major problems ridiculous

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    Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!

  4. Forwarding

    Is there an option to forward all emails to a new aol account trying to get off my parents account

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  5. German language available ?

    I want to have this app switchable to German language.

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  6. How to clear search history??

    My privacy dashboard only takes me to a page where the myriad of apps others have chosen show how they use my input. No availability to clear or delete.

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  7. For Chris: the arrow next to my emailaddress shuts the app down

    As requested, I answer your email here. My iPhone, or in this case my iPad is up to date. I always install updates immediately. But as I mentioned before: when I answer an email(or start a new one) and click on the arrow next to my emailaddress, I cannot click on my *****@aol.com address, no, the app shuts down all together. So to sum up:
    - this (i.e. the arrow next to my emailaddress shuts the app down) started after the last update of the app
    - I deleted the app and downloaded it again
    - As a routine I…

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    I have a couple of troubleshooting steps for you that should resolve this issue:
    1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    2. Restart your mobile device
    3. Lastly, switch the internet connection from WiFi to mobile data.

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  9. Auto enter certain info

    Can you set up your home address, email address, phone number etc to automatically suggest the full response when it asks for very basic info.

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    Responded  ·  Product Support responded

    Hi,

    The feature you are referring to is not available using the AOL App. For further assistance we recommend contacting the Apple Team.

    Thank you!

  10. All of a sudden I Can’t send or receive mail. Every message says something I need CHANGE “IMAP settings

    They’re using an alternative email. It’s got my wrong Email Address/Apple ID. How
    do I put it back? They don’t have my password. What’s an IMAP setting? How do I set it back? (Help!)

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    Responded  ·  Product Support responded

    Please delete and re-add your account. Please check the Incoming mail server settings in your email application, and make sure they match the IMAP/POP settings in the section titled “AOL Mail POP and IMAP settings” from the following help article: https://help.aol.com/articles/how-do-i-use-other-email-applications-to-send-and-receive-my-aol-mail

    The incoming and outgoing mail servers require SSL enabled for all ports, and also the username field in the account setup, needs to contain your full email address, including @aol.com at the end.

    In case your server settings are correct, open the link below (and sign in if necessary), and make sure the option “Allow apps that use less secure sign-in” is turned ON.

    https://login.aol.com/account/security

    After this turning ON this option, check if your mail application is able to connect. If the problem persists, verify if the “Two-step verification” option on the Account Security page (the URL above) is turned ON or OFF.

    In case…

  11. Weather

    Can not change or save city. I tried to change and save city from NY to Boston MA and save. It does not save to change city. Always it switches back to default New York City, N Y

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    Responded  ·  Product Support responded

    I have a couple of troubleshooting steps for you that should resolve this issue:

    1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    2. Restart your mobile device
    3. Uninstall and reinstall the app with the latest version
    4. Lastly, switch the internet connection from WiFi to mobile data

  12. Changing cities

    I can’t change my location to San Jacinto, CA from San Diego, CA.

    San Jacinto doesn’t even come up on the list. When I type in San Jacinto on the weather page and press ‘save changes’ it still goes back to San Diego

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    Responded  ·  Product Support responded

    I have a couple of troubleshooting steps for you that should resolve this issue:

    1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    2. Restart your mobile device
    3. Uninstall and reinstall the app with the latest version
    4. Lastly, switch the internet connection from WiFi to mobile data

  13. Select all option is unavailable

    It works fine if I am looking at all my mail, but if I filter and click on a message, the "select all" option does not come up on the screen. This has worked in the past and now it doesn't. Is this a bug or your idea of an app upgrade. If it's upgrade, I hate it. I keep some read emails in my inbox as reminders, and would still like to filter and delete all.

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    Responded  ·  Product Support responded

    I have a couple of troubleshooting steps for you that should resolve this issue:

    1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    2. Restart your mobile device
    3. Uninstall and reinstall the app with the latest version
    4. Lastly, switch the internet connection from WiFi to mobile data

  14. My account is being hacked the las two years please I need the exact address from this person hacked me a jazmindiz@icloud.com

    My account was hacked jazblue@ aol.com please send me the exact address where my account was open from where the exact address I need because someone hacked me from another iPhone XS max she logged me out many times in the day please let me know the address I know her name is Rosa Delgado she have a long criminal record in New York and she is living in Weston Florida but the things are worse she robbed me too in my country with my ex husband Daniel Diz and she is coming inside my house robbed me and attacking…

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    Responded  ·  Product Support responded

    AOL does not disclose IP addresses or other identifying details in these cases. You will need to contact your local law enforcement agency, who will coordinate with our legal department.

  15. No deja enviar email

    Quiero enviar un correo electrónico y me dice que la dirección esta incorrecta cuando está correcta y no me deja enviar. Soy nuevo en AOL y no me es satisfactorio desde el principio.

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    Responded  ·  Product Support responded

    Please make sure you type the entire email address, including @domain.com at the end. If you received any emails from this address in the past, check the spelling of the email address to make sure it is correct.

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    Responded  ·  Product Support responded

    Thanks for the feedback! It’s so nice to get positive reinforcement from our users, as you are the audience we are working hard every day to serve. We really appreciate the time you took to send your note. Thanks again and have a fantastic day!

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  18. Make it compatible with IPad. Especially the Calendar i can’t access it at all from my browser on iPad and I don’t own a computer.

    AOL isn’t very compatible with my iPad but my iPad is my only computer now. It has a browser and I use it to access AOL.com But it will not show me my contacts and calendar. It’s sending me alerts from 2004 and won’t let me modify those alerts so I have to delete them daily. It’s extremely aggravating. Contacts won’t sync and the app also doesn’t work for those two things. AOL, please move into the future, iPads and tablets are replacing computers.

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    Responded  ·  Product Support responded

    The Calendar is not supported int the AOL app and to view your contacts you will have to access your account on mail.aol.com from your iPad’s browser.
    Also, to manage your notifications you can go to Settings > Notifications.

  19. Preview problems

    No matter what I do in settings, the mail preview on my lock screen shows so many lines of the email. I only want to show sender and subject. Been having this issue for about a week now.

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    Responded  ·  Product Support responded

    Here’s how to change message preview:

    1. In the upper left, tap the Menu icon Image of 3 horizontal lines.
    2. Tap Settings.
    3. Tap Message Preview.
    4. Select your preview choice.
    5. Tap the Back arrow to save.

  20. My account

    You keep sending my Washington post emails to spam. They are not spam please send the Wash Post emails to my account. do not send them to spam

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    Responded  ·  Product Support responded

    If you see emails wrongfully directed to your Spam folder, select the email and click “Not spam” to redirect it to your inbox.

    For advanced settings, go to mail.aol.com on a desktop computer and create filters under Mail Settings. You can filter incoming mail to go to the folders where you want them — or, make unwanted mail from specific senders go straight into Trash or Spam. Note: You can create up to 50 filters. 

    To learn more about your Mail Settings and Spam in this AOL Help article: https://help.aol.com/articles/aol-mail-spam-and-privacy

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