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32 results found

  1. Problem(s) with outsourced function

    The "Conversation" section at the bottom of news articles continues to be plagued with technical problems. e.g. for months now when trying to review my "activity" after viewing a few entries there is a supposed live link that says "Show 5 more..." or whatever the number of posts for that particular article. It DOESN'T WORK and apparently no one has attempted to fix it. I've been on AOL for 20 years next month and participating in the so called "conversations" for going on two years.
    That outsourced function has been a major source of frustration!

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    0 comments  ·  News  ·  Admin →
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  2. News articles don't open as they used to. Pictures are thumbnails!!!!

    Articles do not open except as a column, photos are thumbnails! Doesn't happen in Firefox, only Safari. FIX IT!!!!!

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    Responded  ·  0 comments  ·  News  ·  Admin →
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  3. Stop Imgsync

    Stop harassing us with this imgsync ****

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    0 comments  ·  News  ·  Admin →
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    Responded  ·  Product Support responded

    We are not associated with Imgsync. Please run a virus scan and contact your local IT department for further assistance.

  4. Please update/correct feeds for Local and Weather for Zip code 32309. No update for three days!

    Correct feed for Local News and Weather for Tallahassee FL 32309

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    100 comments  ·  News  ·  Admin →
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    Responded  ·  Product Support responded

    Thank you for contacting us. We are happy to try to help and apologize for the inconvenience. If the local information on your homepage is incorrect (such as the weather report for a different location), please try these two solutions:

    #1. Verify your location. This can be done by making sure your correct City, State is in the top left of your Welcome Screen. If it is not, please click “Update Your Location” under Local News and Weather, enter your Zip Code and press Save. Then try going to Weather.aol.com to see if this information is aligned with our weather source Weather.com.

    #2. Clear cache, cookies, history, and footprints in your browser then repeat the instructions about in #1.

    If the issue persists, email us at aolmailquestions@aol.com.

    Thanks!

  5. Remove TelePrompTer text

    I can’t see the videos because TelePrompTer text covers the tv screen. Please remove.

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    0 comments  ·  News  ·  Admin →
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    Responded  ·  Product Support responded

    In order to turn off the closed captions, hover your cursor over the video (or tap on it if you’re using a mobile device) and click on the CC button.

  6. NEWS CORRECTION

    WHY I READ THE NEWS #1 WHEN FINISH INSTEAD OF GOING TO #2 NEWS IT GO # 37 IT IS A PAIN AL WAYS HAVE TO GO BACK PLEASE MAKE A CORRECTION IT IS A PAIN ALWAYS HAVE TO GO BACK EVERYTIME

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  7. why must i type my nicknam everytime i comment

    this is a question....i had to type nickname in everytime i bommented on a news story today...i mean every comment on the page...why

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    9 comments  ·  News  ·  Admin →
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    Responded  ·  Product Support responded

    Make sure that you are logged into your account when you want to comment to an article. If you are logged in your nickname should appear every time.

  8. TROLLS and the games they play

    find out who is booting users out of comments to mail sign in Because it has happened to me at least 10-15 times and speed up your service I don't have these problems on ANY other website so I know it's on your end to take care of.

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  9. For 3 days i have not been able to click on the revolving news

    the news in the box ,that revolves up tp 60 storys, cannot be accessed by clicking on them

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    7 comments  ·  News  ·  Admin →
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  10. I comment on aol news stories, and they wont get posted1

    When I post a comment on an news article, they are only posted for half a second and then disappear, what can be done? AOL told me to contact you, that you could help.

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    551 comments  ·  News  ·  Admin →
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    Responded  ·  Product Support responded

    Images and some comments will be flagged in our system prior to becoming public. Here are some reasons why your comments may be flagged:

    - Language (Examples may include: all caps, inappropriate words, etc.)
    - Suspicious IP
    - Any Image In order to create the best possible experience for everyone, we request that you abide by the AOL Community Guidelines, our core code of conduct, in all of your activities on AOL Services.

    For more information, please view our community guidelines: http://legal.aol.com/community_guidelines/

  11. By making sure that the Weather at AOL.com is correct. For quite some time, the weather foreast for Danvers, MA 01923 has been incorrect.

    Please correct the forecast to show the correct temperatures. It's been showing ridiculous temperatures like, for example, 22 degrees when it's really in the 80s and 90s. For Danvers, MA 01923, the temps have been incorrect for a while now.

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    Responded  ·  Product Support responded

    Sounds like you might have the weather set up to show the temperature in Celsius degrees instead of Fahrenheit degrees. Please go to your weather report and in the top center of the page, you will have two options, click the F option.

  12. Maybe stop trying to suppress conservative ideas and comments ????

    Every time I post on the message boards you guys either kick my computer off the website or you do something to make it SO SLOW WHEN I TYPE something it makes me not want to finish the thought. But I finish it anyway just because you're not going to silence me !!!!! You guys are petty in the ways you try to silence an opposing view. A couple years ago I didn't have this problem and now you guys have weaponized your message boards to make things hard to get an opposing view across !! When I post something…

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    1 comment  ·  News  ·  Admin →
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    Responded  ·  Product Support responded

    If you continue to be disconnected from the page when posting comments, we suggest clearing your cookies and cache or switch to a different browser like Google Chrome or Mozilla Firefox.

    Some comments may not be posted in the AOL community. Images and some comments will be flagged in our system prior to becoming public.
    Here are some reasons why your comments may be flagged:
    - Language (Examples may include: all caps, inappropriate words, etc.)
    - Suspicious IP
    - Any Image
    In order to create the best possible experience for everyone, we request that you abide by the AOL Community Guidelines, our core code of conduct, in all of your activities on AOL Services. For more information, please view our community guidelines: http://legal.aol.com/community_guidelines/

    Comments are being sorted by default by “Best”. If you would like to see your comments as soon as they are posted, make sure to select the…

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