Sent mail folder on AOL android app is empty after sending messages.
I have two Android smartphones, an LG G Vista and a Motorola Moto G. Same problem on both phones using the AOL app. I send a message and it's received correctly. When I look in the Sent folder, the screen says "This folder is empty." If I go to AOL Webmail using a browser, the Sent folder correctly displays all sent messages. I also have two other AOL email accounts on one of the phones, and those accounts do not have the Sent folder problem when using the AOL app. The problem occurs in only one AOL email account.
Pat
shared this idea
This issue might be a result of using the account configured as POP, in one of your mail clients or mobile devices.
POP downloads email from a server to a single computer/device, then deletes it from the server. Because your messages get downloaded to a single computer or device and then deleted from the server, it can appear that mail is missing or disappearing from your Inbox if you try to check your mail from a different computer. Please check your account setup on all of your devices and email clients (e.g. Outlook, Mac Mail, Windows Live Mail), and for the ones that are using the account as POP, please make sure to have the option to leave a copy of the message on the server checked, or setup the account to use IMAP instead of POP.
For help with configuring the account as IMAP, please review the following help article:
https://help.aol.com/articles/how-do-i-use-other-email-applications-to-send-and-receive-my-aol-mail