Phone tree disconnects
Frustrated that I cannot get to the service as the phone tree to identify my (LONG TERM) AOL account keeps hanging up everytime (12 so far) I enter my information. Need a direct line to a HUMAN. I am within my first 30 day of GUARANTEED resolution - but can't even get to the tech
47th
ranked
Kenny Myers
shared this idea
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.