Stop being lazy.
Simply directing us to your community guidelines to review the rules WE DIDN"T BREAK is NOT an answer to why you reject comments.
DO YOU UNDERSTAND? Yes or no? Very simple.
Stop rejecting comments which do not violate guidelines. WHY IS THIS SO HARD FOR YOU? Get it through your skulls!
I absolutely agree with this "customer's" comments...
AND the conclusions they've reached about WHY, WHY, WHY...
You continue to MIS monitor the board the way you do!