Here is an idea. When people are contacting AOL about not being ale to log in make it easy to find an email that does not require logging i
It is real simple provide a simple to find email address to email AOL about not being able to log in to AOL instead of requiring a person that cant log into AOL to log in to AOL or sit on hold for now at 18 and counting minutes listening to annoying chirpy music and a recorded voice apologizing.
Lewis Chandler commented
Still on hold listening to music that is annoying.