AOL Help
AOL Help
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Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
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5th ranked
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Reporting articles as factually incorrect and requesting removal
Provide a method to report an aggregated article for being factually incorrect and request it be removed.
A recent article by Stephen Groves and aggregated by AOL is atrocious and filled with outright deception. It must be removed or AOL will start losing subscribers for failure to maintain at least the appearance of being neutral.
10th ranked -
your aol "help" is a farce and insult
your aol "help" is a farce and insult
4th ranked -
How is it that COVID is affecting email support? Can't your employees work remotely like other technology companies?
Join the 21st century. Provide something remotely resembling average support for your customers. Provide a way for your support team to provide email support. How is it you can still do phone support (for paying members) during COVID but you can't provide email support?! Please transfer verizon emails to another company that actually cares about providing support.
18th ranked -
Your help in aol mail is useless.
Help ***!
1st ranked -
31st ranked
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Use a different e-mail server.....I'm going to switch to Gmail.
Your support and program have gone down hill and I'm no longer going to use it for my e-mails.
13th ranked -
9th ranked
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Stop sending me propaganda
How can you say there is no voter fraud you treasonous ***** bags. Stop telling me there is no voter fraud when I can show you videos. Why were people not allowed to view ballots being entered. Why do we use machines that can be accessed by any country in the world. Don't spit down my back and tell me it's raining.
10th ranked -
13th ranked
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Connect to chat faster
It took quite a while for my chat connection to happen. I had waited almost 10 minutes. Ran to get my phone and then got connected. It was frustrating to wait so long.
22nd ranked -
Please tell how to delete adchoices
Adchoices on welcome page is very annoying. The movement gives me vertigo. This ad program ruins my browsing. Because I am not able to disable I will use other browsers.
18th ranked -
stop saying get help 24/7 when it cant be done when the office is closed dumb aol
stop saying get help 24/7 because but cant be done when the office is closed. aol is dunb
7th ranked -
Get those **** ads off. I don't pay you to flood my screen with your garbage
Get that **** off my screen
13th ranked -
go back to old aol
go back to old aol in chat rooms an conversation rooms
5th ranked -
Congratulations
I want to take the time to praise one of your excellent employees...Gandi. He not only is very knowledgable in his field, but also a very patient and kind human being. I am 81 years old and, of course, not proficient in this electronic age. He understood and worked with me to solve my technical problem. Please reward his good work as soon as possible. He deserves it. Thank you, *** (A 20 year subscriber to AOL)
48th ranked -
Email for help
As a current member(3o years or more) phone or live chat is not convenient for my needs. Email should be available for members also.
3rd ranked -
Your news is reporting is biased . It disappoints many of your loyal Aol users :(
Equal and balanced news would be appreciated by we loyal customers .
18th ranked -
Stop scamming us with AOL tech problems we are then supposed to pay aol tech to fix
Get rid of these horrible ads. I would be a willing victim of AOL extortion and pay not to have them. I was a paid member until i got all those awful ads slowing my computer relentlessly. I now hate google and verizon and any company adverstis ing. Since paying a fee does not remove them....I stopped being a paying member. Then both my attach and insert functions stopped working. Aol creates a tech problem and then wants us to pay to have AOL tech fix it. Nice scam . Should be reproted I will research how to do that…
48th ranked -
The people who design aol do not use it as a new customer, they build it as they like it. The whole application, ie web site is ininteligibl
The people who design aol do not use it as a new customer, they build it as they like it. The whole application, ie web site is inteligi
ble.I f I wanted to open a new account , no where it let you know how to do. don't think that helps aol.
31st ranked
- Don't see your idea?