AOL Help
AOL Help
If you would like to provide feedback for a particular AOL product, please visit our feedback site to select the particular product you wish to provide information about.
This forum is for you to make suggestions and provide thoughtful feedback about the AOL Help site. We’re always trying to improve our site and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
64 results found
-
12th ranked
-
41st ranked
-
your aol "help" is a farce and insult
your aol "help" is a farce and insult
7th ranked -
20th ranked
-
Reporting articles as factually incorrect and requesting removal
Provide a method to report an aggregated article for being factually incorrect and request it be removed.
A recent article by Stephen Groves and aggregated by AOL is atrocious and filled with outright deception. It must be removed or AOL will start losing subscribers for failure to maintain at least the appearance of being neutral.
32nd ranked -
Your help in aol mail is useless.
Help ***!
1st ranked -
How is it that COVID is affecting email support? Can't your employees work remotely like other technology companies?
Join the 21st century. Provide something remotely resembling average support for your customers. Provide a way for your support team to provide email support. How is it you can still do phone support (for paying members) during COVID but you can't provide email support?! Please transfer verizon emails to another company that actually cares about providing support.
43rd ranked -
go back to old aol
go back to old aol in chat rooms an conversation rooms
5th ranked -
Use a different e-mail server.....I'm going to switch to Gmail.
Your support and program have gone down hill and I'm no longer going to use it for my e-mails.
32nd ranked -
20th ranked
-
Connect to chat faster
It took quite a while for my chat connection to happen. I had waited almost 10 minutes. Ran to get my phone and then got connected. It was frustrating to wait so long.
43rd ranked -
stop saying get help 24/7 when it cant be done when the office is closed dumb aol
stop saying get help 24/7 because but cant be done when the office is closed. aol is dunb
13th ranked -
Stop sending me propaganda
How can you say there is no voter fraud you treasonous ***** bags. Stop telling me there is no voter fraud when I can show you videos. Why were people not allowed to view ballots being entered. Why do we use machines that can be accessed by any country in the world. Don't spit down my back and tell me it's raining.
32nd ranked -
Congratulations
I want to take the time to praise one of your excellent employees...Gandi. He not only is very knowledgable in his field, but also a very patient and kind human being. I am 81 years old and, of course, not proficient in this electronic age. He understood and worked with me to solve my technical problem. Please reward his good work as soon as possible. He deserves it. Thank you, *** (A 20 year subscriber to AOL)
102nd ranked -
my idea is to ACTUALLY get help!!!!!!!!!!!!!!!!!!!!!!!
what good is help when there is none????????
25th ranked -
Please tell how to delete adchoices
Adchoices on welcome page is very annoying. The movement gives me vertigo. This ad program ruins my browsing. Because I am not able to disable I will use other browsers.
43rd ranked -
Get those **** ads off. I don't pay you to flood my screen with your garbage
Get that **** off my screen
32nd ranked -
Your news is reporting is biased . It disappoints many of your loyal Aol users :(
Equal and balanced news would be appreciated by we loyal customers .
32nd ranked -
Email for help
As a current member(3o years or more) phone or live chat is not convenient for my needs. Email should be available for members also.
9th ranked -
The people who design aol do not use it as a new customer, they build it as they like it. The whole application, ie web site is ininteligibl
The people who design aol do not use it as a new customer, they build it as they like it. The whole application, ie web site is inteligi
ble.I f I wanted to open a new account , no where it let you know how to do. don't think that helps aol.
43rd ranked
- Don't see your idea?