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How can we improve AOL Help?

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Email for help

As a current member(3o years or more) phone or live chat is not convenient for my needs. Email should be available for members also.

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  • DEBORAH EFFLANDT commented  ·   ·  Report

    To use COVID as an excuse for your employees to not help via email is lame. Everyone is working from home and should have access to email as a way of communication, especially your employees.

  • Jessica Yost commented  ·   ·  Report

    it's totally backwards. Email should be for everyone.

  • Anonymous commented  ·   ·  Report

    i been with AOL since it started in the 80s, stop asking me for my unlisted phone number

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