UNABLE TO OPEN ATTACHMENTS IN AOL MAIL WHY?
OT SURE WHY BUT I'M UNABLE TO OPEN ATTACHMENTS IN MY AOL MAIL. I HAVE BEEN WITH AOL SINCE 1995 AND HAVE NEVER HAD THIS ISSUE. MY COMPUTER IS AN IMAC AND HAVE USED FIREFOX, SAFARI AND CHROME WITH SAME RESULTS. I HAVE REBOTTED THE COMPUTER SEVERAL TIMES AND CLEAR ALL COOKIES, CACHE ETC WITH SAME RESULTS. ALL MY SOFTWARE IN THE COMPUTER IS UP TO DATE AND HAVE NO ISSUES OPENING DOCUMENTS OR FILES ON THE DESKTOP OR EVEN ON THE INTERNET. NOT SURE WHAT IS MY NEXT STEP. CAN YOU ASSIST ME PLEASE.
-
Pamela Stec commented
Did you ever get a reply? I'm suddenly experiencing a similar phenomena. I can open ONE download every time I reboot AOL. As a loyal customer since the beginning, I feel as if I've been betrayed.
-
GEORGE CUMBERLEDGE commented
Wish there was an answer - having the same problem. If I login to AOL thru Google - downloads do work