stop charging for support, when we already pay for service - ($26.99 monthly).
why pay for extra service support when we already pay for monthly service. when I finally get on the AOL chat, they give me the wrong information anyway, to assist in troubleshooting a problem. 1.) McAfee caused a problem, slowing my computer to a crawl. 2) I was hacked, which never should happen on AOL anyway.Service sucks.