I am getting AOL email saying AOL is updating it's mailbox and if I don't do certain things I may lose the email in my mailbox. Is this true, or is it spam? I tried to ask this question in other ways, and I didn't find any. It is hard to find a way to ask questions on AOL.
Lynn MC COY commented
I am having the same issue. I received email from AOL MAIL (email@example.com) which I think is completely spam. I wanted to forward this to AOL so that they could follow up on the email. It is clear that since AOL does not have any easy way for customers to find the appropriate information is is not important to them.
GARY BROWN commented
Position your mouse pointer over the email address in the "From" area. It will show you the true email it is coming from. It might say firstname.lastname@example.org in the From area, but when you position your pointer over that, it will show you that it's coming from somewhere else. ie: email@example.com. or it may show you a bunch of random BS. Then you know it's not from AOL.
Michael Vega commented
How do I know if a message from "AOL" is legitimate?