Do your job. You did nothing to fix my computer and charged me.
Train your technicians on the phone or chat how to solve the problems we have. Period was NO HELP AT ALL. Please cancel this membership and refund immediately. BOTH CHARGES
Leslie Ward commented
My computed was destroyed in a house fire. I work full time remotely and this computer is my paycheck of which I did not have because the computer needed to be purchased and had problems with set up which I called you for. You did nothing.