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Alex Stephens

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  1. browser tabs

    6th ranked

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    Under Review  ·  1 comment  ·  AOL Desktop Gold » Browser  ·  Admin →
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    Alex Stephens commented  · 

    Yes. I'd like this as well. Even the ability to reorder (drag) browser tabs would be perfect.

    Alex Stephens supported this idea  · 

  2. why can't i delete more than only 1 email at a time now??

    5th ranked

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    3 comments  ·  AOL Desktop Gold » Mail  ·  Admin →
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    Alex Stephens commented  · 

    This has been fixed in GA build 4536. Thank you so much!

    Alex Stephens supported this idea  · 
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    Alex Stephens commented  · 

    To clarify what OP is saying, if you have multiple messages in mailbox view (inbox), it is not possible to shift-select more than one message and perform any action. Multiple select works in other folders like Trash but not in the Inbox anymore.

  3. aol instant messenger

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    Under Review  ·  16 comments  ·  AOL Desktop Gold  ·  Admin →
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    Alex Stephens commented  · 

    Please, I would love to see this come back. Even if it were a paid premium-type subscription, I think it would do very well. People have gone back to using messenger applications, so there's definitely a demand for that type of solution. I can assume that at least 3 generations would sign up day one if this came back into production.

    Alex Stephens supported this idea  · 
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    Alex Stephens commented  · 

    I definitely support this! Please bring AIM back :)

  4. compliment

    161st ranked

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    1 comment  ·  AOL Subscriptions and Plans  ·  Admin →
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    Alex Stephens commented  · 

    I agree with this and also love the new stuff.

  5. If AOL is free, why are you charging me $14.40 per month? Please email me a personal response.

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    1 comment  ·  AOL Subscriptions and Plans  ·  Admin →
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    Alex Stephens commented  · 

    The only free service they provide is email. You clearly subscribe to something more than mail.

  6. MAKE IT EASIER TO CHANGE BILLING CREDIT CARD. IM ****** OFF.

    161st ranked

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    2 comments  ·  AOL Subscriptions and Plans  ·  Admin →
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    Alex Stephens commented  · 

    Click on 'My Account' from your "main screen". There's an option to manage your payment methods.

  7. Stop all the Trump News

    90th ranked

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    1 comment  ·  AOL Subscriptions and Plans  ·  Admin →
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    Alex Stephens commented  · 

    Maybe tell tRump to act civilized then he will stop headlining ;)

  8. AOL should be cheaper!

    90th ranked

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    1 comment  ·  AOL Subscriptions and Plans  ·  Admin →
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    Alex Stephens commented  · 

    It used to cost $9.95 in 1998. It has gone DOWN in cost since then, so relax.

  9. cancel aol.com

    56th ranked

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    3 comments  ·  AOL Subscriptions and Plans  ·  Admin →
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    Alex Stephens commented  · 

    Go to My Account (myaccount.aol.com) and sign on with your primary ScreenName. Then mouse over My Services > Subscriptions. This will give a list of any products you're subscribed to. Pick the product you want to cancel, and click its 'Manage' button. The option to cancel is there.

  10. I want my email not terrible trash news. when I click on email I expect email.

    26th ranked

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    3 comments  ·  AOL App For Android » Mail  ·  Admin →
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    Alex Stephens commented  · 

    This is a paid feature, so the option to open direct to Mail is part of Aol+ subscription. Working as intended.

  11. Allow to set location for weather. App won't detect correct location.

    10th ranked

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    22 comments  ·  AOL App For Android  ·  Admin →
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    Alex Stephens commented  · 

    I had to manually allow Location permission in Android Settings to get this working. If you don't it will do a geolookup based on your public IP which isn't always accurate depending on a few factors.

  12. add a way to block an email address

    29th ranked

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    8 comments  ·  AOL App For Android  ·  Admin →
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    Alex Stephens commented  · 

    You can block senders from the web mail, but I agree it would be a nice feature in the app.

  13. put back the undo when u delete a email on the android phone

    27th ranked

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    Gathering Feedback  ·  2 comments  ·  AOL App For Android » Mail  ·  Admin →
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    Alex Stephens commented  · 

    It's there! Go into settings in the Aol app, there is an option to allow undo delete.

  14. I need instructions to REMOVE Fox news

    21st ranked

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    12 comments  ·  AOL App For Android » News  ·  Admin →
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    Alex Stephens commented  · 

    I wish they would remove Faux News as well, however the conservatives will whine if they do. It's hard for a company to please everyone, so be tolerant and patient.

  15. fix my aol account so i can get my email messages i have been a customer if aol for 30 years and never had this problem

    3rd ranked

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    63 comments  ·  AOL App For Android  ·  Admin →
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    Alex Stephens commented  · 

    This is a feedback forum, not technical support. Contact Support at help.aol.com.

  16. Allow settings to default to Inbox

    3rd ranked

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    2 comments  ·  AOL App for iOS  ·  Admin →
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    Alex Stephens commented  · 

    This is a paid feature. Free version will always open to Home.

    Alex Stephens supported this idea  · 

  17. Please correct the annoying change to the AOL app that no longer allows it to open to my mail inbox but to a home screen,

    1st ranked

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    24 comments  ·  AOL App for iOS » Mail  ·  Admin →
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    Alex Stephens commented  · 

    This is working as intended. The ability to control what pane your app opens to is a paid feature. Either subscribe to Aol+ or you'll have to accept it the way it is. The free version of the app is ad-supported, so of course it makes sense to open to the news page which has advertising on it.

    Alex Stephens supported this idea  · 

  18. block out software

    10th ranked

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    3 comments  ·  AOL Shield Pro  ·  Admin →
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    Alex Stephens commented  · 

    That's probably because of EntryProtect, the anti-keylogger software that comes bundled with Shield Pro. Removing it may be worth a try.

  19. remove online learning

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    5 comments  ·  AOL App For Android » Settings  ·  Admin →
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    Alex Stephens commented  · 

    It's a great feature, please keep Online Classes!

  20. Notifications/Badges Don't Clear

    43rd ranked

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    0 comments  ·  AOL App for iOS » Settings  ·  Admin →
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    Alex Stephens shared this idea  · 
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