The phone system at 866-872-8994 is screwed up. I wade through all the listing and click 6 for info on the new plan and it dead-ends.
When I dial 6 for info on the new plan, the bot says there’s a problem and it “didn’t get” my request, and loupes me back to the main menu. Very sloppy, especially for a new program. I wanted to call with questions because the email AOL sent announcing it was very vague as to what happens if I say “no” to the increased fee. Get it together, AOL, please!