a customer should be able to send and receive emails to aol instead of talking to people from another country
able to receive payments by mail
44th
ranked
MICHAEL ROPSKI
shared this idea
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Alex Stephens
commented
Michael, https://help.aol.com/ has many options for talking to an AOL support rep. I prefer phone or chat, but they do email and social media too, so you've got lots of options.
Also, it is 2023, and sending checks in the mail isn't really a good idea anymore. You can't even be sure they get there haha. I pay via credit card - it's on auto-pay through https://myaccount.aol.com - just go into Wallet and you can manage your payments yourself. There's no reason to call them for any of that.
Lastly, we live in a global economy so it doesn't matter where the representative hails from. It matters if they're able to do the job. Be nice.