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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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73 results found

  1. Print Button

    So it's been a year and a print option was suggested way back when this first rolled out. Does anyone from AOL even look at this forum?

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  2. See old email

    Suddenly today all my old and flagged emails have disappeared.
    I have been using the new inbox for weeks now.

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    0 comments  ·  Receiving  ·  Admin →
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  3. Message text is showing as gray lines

    My inbox messages don't show any text; only gray blocks where the font should be. What is going on?

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  4. Create rules

    I once was able to use a rule to move receiving emails to folders. Like mail from CVS.COM to folder MEDICAL.

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  5. Reading Email inbox

    Same problem can't view New/old emails please fix this problem and tell us when and if your team are looking into it ?
    If problem isn't solved we can then go elsewhere for a problem free service please keep us informed.

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  6. Serious problems using AOLmail on my phone.

    I have used AOL mail for years. Suddenly I have serious problems. Every time I click on a new email, instead of opening it, the software now PERMANENTLY deletes the email. I have completely lost three work emails before I could open them and read them.

    This is not happening on my laptop. Don’t blame my phone. It’s your software that has changed.

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    2 comments  ·  Receiving  ·  Admin →
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  7. Put the old email back. I do not receive my emails

    Fix it, as I am not receiving my emails.

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    38 comments  ·  Receiving  ·  Admin →
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  8. By getting it..no emails in box

    Why cant I get help in receiving emails?

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    0 comments  ·  Receiving  ·  Admin →
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  9. Time on my inbox messages is incorrect?? How to fix time stamp?

    Not really an idea.... it's more of an issue I'm having on AOL but since AOL decided to disable the option of emailing them for support 🤦‍♀️ I figured I'd post my issue here. So basically like the title says my inbox messages are displaying the incorrect time. Example an email in my inbox says it was received at 6:48 p.m. but clearly it's 4:22 p.m. (MST) right now so that's not even possible. I am just wondering if there's a way that I can fix this!? Does anyone know of a way to fix or change this issue, if…

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  10. New version of the aol app

    I don't care for this version of aol app. I want the old way back or I can drop aol app and use Google.

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  11. Problem receiving emails

    This isn’t an idea but a problem I’m not receiving any emails from anyone I know. I just receive junk mail. I would like to start receiving my personal messages ASAP.

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    Reviewed  ·  1 comment  ·  Receiving  ·  Admin →
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  12. We're glad you're here

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    Reviewed  ·  0 comments  ·  Receiving  ·  Admin →
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  13. I can't receive emails to verify my Google account

    I can't receive emails from Gumtree to verify my Account

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  14. I open but can't receive text or emails

    I open account but can't receive emails

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    Reviewed  ·  0 comments  ·  Receiving  ·  Admin →
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  15. Can't read mails on Android

    Get it right! I am using AOL on Android phone in the Chrome browser due to short memory space. I can see new mails but can't open them. They disapear immediately in the OLD mail folder. Now I have discovered that by moving them into Archive they can be read. Wierd. But definetely not right.

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  16. Never had MISSING EMAILS...

    Not an idea, reaching out in FRUSTRATION...
    Thursday May 20,2021 MY INCOMING EMAILS STOPPED DISPLAYING IN RED CIRCLE (#) above email icon?!🤷‍♂️
    Below it says (after checking for emails):
    UPDATE 1/10/‘21...?
    AOL ERROR...DETAILS
    I CLICK ON DETAILS & message says NO PASSWORD?!
    I click on settings & my password is there ENCRYPTED⚫️
    Re-entered password, SAME RESULT?🤷‍♂️
    Now I go to aol.com to retrieve emails & difficult to navigate?!
    Please advise, password is entered but same error message displays?!

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  17. We're glad you're here

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  18. Email

    The new format sucks, I am no longer able to easily view my email on my Ipad. Put it back.

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  19. I'm not getting my important emails

    Since the app updated I'm no longer receiving important emails, such as billing from my accounts and I am now in the process of switching to a Gmail account and will never use AOL again!

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  20. Correct new email receiving problem

    I am no longer receiving new emails. Why? Is this due to the new format that AOL has installed? How do I fix it? When I try to contact tech support, I just get an advertisement for AOL tech services that charges $4.99 a month. Doesn’t AOL provide free tech support for their emails service for free like they used to do? I’m about ready to switch everything to my gmail account if AOL cannot rectify this.

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