AOL Mail Noble
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1149 results found
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App keeps crashing
Why can't I access my aol app, say its has a bug and I've got to update it once the developer has sorted the issues
Hi there! We are sorry about the situation that you are encountering, This platform dose not allow us to provide troubleshooting for the issue. but our suggestion would be to access our help site on: help.aol.com where you can get more info and troubleshooting steps on that matter.
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HELP!
I am not receiving emails. My email address has been hacked. I have attempted to make contact via email for help. Can you please help me retrieve my email?
Hello there. We are sorry to hear about this issue. In order to look more into is, please feel free to check help.aol.com. For further information, you can also reach us on Facebook (AOL Customer Care) or X.com (@AOLSupportHelp).
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You added subscription's to my account
Aol said they do not add subscription’s to an account but you do. I have picture’s of them and have to unsubscribe!!! Stop adding them!!
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***** SATISFACTORY
Everything is in a CLASSY and professional manner, with extreme ease and satisfaction, organization, order, dedication, devotion, commitment, patriotism, Integrity, QUALITY, quantity, reliability, consistency, clarity, and an ECSTATIC price! THANK you ALL so MUCH for your CONSTRUCTIVE patience and DILIGENCE, management and ALL employees in ALL departments! Keep up the GREAT work!!!!!!!!!!!
Sanjeev -
Stop with the verification code.
Stop with the verification code, signing in is taking way to long.
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Hello there. We are sorry to hear about the issue with the email. In order to look more into is, please feel free to check help.aol.com. For further information, you can also find us on Facebook (AOL Customer Care) or X.com (@AOLSupportHelp).
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You stated try the new aol email did, now cannot get old back! Hate,Hate,Hate this one
Hate new format, absolute garbage, does nothing
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Spam filter doesn’t work
The subject line says alot. I don’t open vulgar (sexual comments, solicitations) emails but they keep coming. Spam filter should block all
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There is no compose and I am unable to create new emails. I want to return to the former e-mail format ASAP. This is nearly worthless!!
Return to the former format or explain how I can return to it.
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Can’t get back to old mail settings
There is none
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How do I get back to old mail site????
Add a choose option to the try new email selector……you make it easy to try new but you can not go back to old…..this is wrong!!!!
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Sending/receiving mail
I can never be sure that my emails have been received. I only learn weeks later that my mail was never received. Big problem!!!!!
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Can’t find archives .they are missing
My archives have dissapeard
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I have to navigate between two aol apps in order to receive and reply to my mail…VERY INCONVENIENT!
Increase the font size in basic mail. A while back it suddenly switched to this tiny font which is hard to read. AOL is a mess!
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Help! How do I end the trial of the new email format and return to the old one?
Help! How do I end the trial of the new email format and return to the old one?
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New AOL mail
I don’t like the new email setup at old. Ponderous. Plus I used to be able to hold down Shift and choose all e-mails between the 2 selected. Now I have to select everything individually. This new email configuration will slow me down immensely… Kinda hate it. Can I get back to the old one somehow??
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Spam
You have GOT to provide better Spam blockers. In just 3 hours time ( between 5:30-8:45 AM) I’ve received over 60 spam emails. Many are duplicates and over half made it to my inbox. And more are popping in as I watch!! I work for a bank and we get ZERO spam. Granted banks have to be way more careful however, your IT department must be able to do something to at least get them all into the spam inbox!
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Can no longer block spam
AOL keeps changing. Right now there is only "Mark as Spam", which doesn't work. I keep getting the same annoying spam, despite marking them as spam hundreds of times. In the past I could actually block emails that contained certain words in the heading. I no longer have this option, so every week I get a hundred emails that read SHARK TANK SHOCKER in the heading, no matter how many times I report it as spam. Why do you keep changing AOL - the layout, the settings options - they keep changing for the worse. You're destroying the product and…
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