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← Customer Feedback for AOL




This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


How can we improve AOL Mail?

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12 results found

  1. The Spam Mail is Ridiculous

    There was a time where the junk mail wasn’t entering the regular inbox so often. This is now a regular occurrence and it’s beyond annoying. They’re being moved to junk everyday now!! I have a primary email with yahoo and this doesn’t happen nearly as much. I am looking to delete this email altogether.

    13th ranked
    0 comments  ·  Receiving  ·  Admin →
    How important is this to you?

  2. Do not want subscriptions to display in mail. This is a new feature that was not authorized or wanted. Just installed without permission.

    Drop subscriptions from drop down menu in mail. Not wanted or needed.
    Not an intelligent addition either.

    22nd ranked
    2 comments  ·  Receiving  ·  Admin →
    How important is this to you?

  3. Move the ads to the end of the email list

    Move the ads to the end of the email list.

    26th ranked
    0 comments  ·  Receiving  ·  Admin →
    How important is this to you?

  4. Stop dating ads on email.

    Stop dating ads at beginning of mail. This is inappropriate and unappreciated.

    46th ranked
    0 comments  ·  Receiving  ·  Admin →
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  5. ads stop the soliciting for sex on my AOL

    Stop the ads for sex

    64th ranked
    1 comment  ·  Receiving  ·  Admin →
    How important is this to you?

  6. Select an email, search all rmail gor yhst one rmail

    Be able to select one email, not parts of a possible word, in the email or subject line, just one email. So I can select all, of those emails and delete them.

    26th ranked
    Gathering Feedback  ·  1 comment  ·  Receiving  ·  Admin →
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  7. Give user feedback

    I’m receiving emails, even the ones I sent from different email address, I was be nice if I could find the reason why. I couldn’t find assistance on AOL, I didn’t not get any messages or warnings, I can send emails but I can’t receive any and the emails do not bounce back to the senders.
    It would be nice to inform the user if this kind of issue arises, the users may be using their email address to access other services, in case of other services sending email notifications the users will not receive them.

    120th ranked
    0 comments  ·  Receiving  ·  Admin →
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  8. Blocked images in email

    Images are blocked in my email and i have images allowed in my settings and why do i have to sign in to leave comments when im already signed in

    120th ranked
    0 comments  ·  Receiving  ·  Admin →
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  9. Would like the Option to filter certain emails directly into certain folders I’ve created as soon as the email comes in from emailer’s

    Would like the Option to filter certain emails directly into certain folders I’ve created as soon as the email comes in from emailer’s

    148th ranked
    0 comments  ·  Receiving  ·  Admin →
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  10. Selecting all email to delete

    I just got a new phone, and after downloading this app, I have over 4,000 emails in my inbox that were NOT there yesterday. In order to delete them I have to physically select each and every one of them. Lame.... the app I had on my old phone, had an ALL box you could select, so you could delete them all. Much faster. Please include this in your next update. 🤔😒🙄

    18th ranked
    Gathering Feedback  ·  0 comments  ·  Receiving  ·  Admin →
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  11. My email is set to the incorrect time zone. I’m in the PST time zone!!!! Please correct!!!!!

    Make it simple to ensure my phone (AND AOL) recognizes my correct time zone (PST), this should be automatic, shouldn’t need to go looking how to correct something like this.

    37th ranked
    0 comments  ·  Receiving  ·  Admin →
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  12. Edit reply settings

    Please let users edit the reply actions in AOL Mail app on IOS. The current order is:
    Delete, Archive, Move, Reply ALL.
    Are you serious? Where is the Reply button? You have to press MORE to actually find it which a few users already pointed out. I would prefer Reply to be THE ABSOLUTE NUMBER 1 CHOICE, not other options. Why is it in More? Obviously designer of this section doesn’t reply to emails. So if it’s so different for different people, why not to allow a simple customisation of this options?
    On Apple Mail for example Reply to email…

    64th ranked
    Gathering Feedback  ·  0 comments  ·  Receiving  ·  Admin →
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