AOL Mail Noble
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1152 results found
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Bring back the old format
HATE the new format.Difficult to use Slow to open HATE It Hate the ads in the midfle of everything Hate howbit switches sides to click on choices
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Recovery email
AOL, if you require members to add recovery address, make sure this information is secure. Once I provided recovery email address to AOL, some of the spam websites from my aol email immediately got access to my recovery email address and started sending harrassing emails to my recovery email address. I have never received these spam messages in my recovery gmail before. Something needs to be done ASAP. I immediately removed my recovery gmail from AOL but it was too late. Now I get prompted by AOL to add recovery email address every time I open my email but I…
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Where are my 2021 emails?! I only see 2020. I haven’t changed my settings.
On my iPhone 6s, my new 2021 emails do not show up in my “inbox”. I haven’t changed my settings. There is a 2020 box & that’s it.
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Dont update an app that works for one that doesnt
What is the point of having a feedback option when you dont do anything or listen to your customers?
When providing a link to a help site, here's a novel idea, make sure the link works!
Why release an update which is incomplete, this just frustrates the users.
I think it's time to move to a more reliable email provider as you clearly dobt care about your customers
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Slow loading
New format is extremely slow and annoying.
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When an email shows multiple formats and emojis
It is always spam or advertising. We are savvy enough to search for products we want. Don't suggest unsubscribe as that is mere proof the email address is live. If you really want to make more $ charge the ad companies millions more then they will soon stop using this portal as jt will not be profitable to them...
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When an email shows multiple formats and emojis
It is always spam or advertising. We are savvy enough to search for products we want. Don't suggest unsubscribe as that is mere proof the email address is live. If you really want to make more $ charge the ad companies millions more then they will soon stop using this portal as jt will not be profitable to them...
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Restore previous listing of files
I saved items to 1 of 2 folders labelled 'new document' and they have disappeared and I can't find the items I saved. I am a 74yr old guy without much IT knowlegde
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The new Mobile Webmail UI is fantastic!
Great job team!
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Horrid new ad format
Please add me to what I hope will be a growing list of ****** off users. I have had this account for 19 years and now searching for alternative
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Go back to the old format. The new one is not user friendly.
This new format is full of advertising and makes me want to cancel my subscription.
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ALL
IM NOT GOING TO DESCRIBE MY NEW IDEA, YOU NEED TO HIRE ME, I WOULD AND COULD DESIGN A NICER LOOKING, EASIER WEBSITE, THIS ONE DOES WHAT IT WANTS WHEN IT WANTS, IM SOOOOOO GLAD YOUR SENDING EVERYONE THIS SURVEY
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Now swiping deletes email
Email is worse man I thought now it's that if you swipe even accidentally you could delete or move to a folder or something what a horrible horrible decision AOL is evil
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The choices for enable facial recognition or finger print should
How about NO, only 1 device I use has a finger print reader, I never use it. And I don't. Want to use my face for my password. How about adding a no option! Enable or maybe later, I want NO!
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