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← Customer Feedback for AOL


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


How can we improve AOL Mail?

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1149 results found

  1. Put it back the way it was! I hate this format

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  2. Go back to the old format this is not user friendly. I HATE it 😡

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  3. Really hate what you've done - not good,and yet nothing is being done

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  4. Please go back to the old format. Remove ads and bring back select all button.

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  5. This new format is terrible. Loved the old version. Much more user friendly

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  6. This ne format is horrible. I cant even open my email because your stupid algorithm thinks it knows better THAN THE ******** HUMAN!!!

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  7. Even after removing spam to new mail I cannot open the attachments. This sucks. Do something to fix it

    Go back to the old format or fix this one so we can open attachments

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  8. Your new system is terrible

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  9. Go back to what we had. I pay for my AOLAnd if I have to use this format I might as well go to another company and use theirs for free

    Give me back the old format.

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  10. This new app doesn’t allow replies or forwarding (at least as an obvious click...have yet to find)

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  11. Spam

    500th spam since the beginning of the year. Overkill

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  12. Left handed version

    Can you please create a left-handed version of your new AOL set up I keep constantly bumping things with my thumb while I'm trying to scroll through and it's so annoying I'm not trying to swipe on each email I'm trying to scroll through

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  13. Fire anyone who was involved in this new format. Immediately. Don't even let them get their lunchbox.

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  14. Go back to the previous format. I don’t appreciate the ads. And I couldn’t figure out how to just reply to an email.

    Go back to previous format...no ads and user friendly

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  15. I will never use TurboTax due to the incessant spamming in the new ail mail, nor any other product that tries to advertise on my email!

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  16. My aol platform changed. It had Yahoo as lead.

    I must have pressed a button cuz all of a sudden my AOL has now yahoo adds everywhere how do I get back to regular AOL without all the ads it changed my platform completely and the colors

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    Reviewed  ·  0 comments  ·  Spam  ·  Admin →

  17. Really really dislike the new mail format. The old one was so much easier to use...please give me the option of going back to using that

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  18. BRING BACK THE OLD FORMAT

    This new format is just plain awful. Hate it so much, I am going to go through the absolute misery that it will cause to change my email provider. After decades. This s**ks.

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  19. What happen to my contacts?

    How about the contacts?? What did y’all do to them!! This is why I stopped using the app!! Now y’all have taken it from the browser use.
    I’ve been using the email for over 20 years. Guess it’s time to change.

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    Reviewed  ·  0 comments  ·  Contacts  ·  Admin →

  20. Difficult to read subjects

    The new font/spacing and density makes the inbox very difficult to read on mobile.

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