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How can we improve AOL Mail?

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'Get rid of this new email list layout!!! You can't even delete the whole column with one click ANYMORE NOW! You have click on EACH LINE with' has been merged into this idea

Please go back to Classic email. Why do you mess with what is already good? I do not have the time or interest for you to experiment on.

Stop using this format. Take a step back and fix your mistakes.

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FRAN MORGANTE shared this idea  ·   ·  Report…  ·  Admin →
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  • Fred Treiber commented  ·   ·  Report

    I receive my new mail. But why do I keep getting the yesterdays, a week ago mail? I reviewed my emails and delete what I don't want but every day I can yesterdays mail and a week ago mail which I don't want. All I want is new mail, the old mail is in the old mail folder I don't need to have the old mail come up when I get new mail. How can I stop having the old mail coming up with my new mail. I have been a long time AOL user and it was great until you changed to getting the old mail with new mail. is there a way I can stop getting old mail, and just leave it in the old mail folder? NYFred@aol.com

  • Mb Horst commented  ·   ·  Report

    Two days ago I noticed I cannot forward emails, what is going on?

  • JAMES CROWTHER commented  ·   ·  Report

    I do not know how this changed and I cant figure out how to revert to default mail. Ive had this account for years and am just about through trying to get it back to normal

  • DEAN commented  ·   ·  Report

    Please AOL & YAHOO - Fix this "NO INTERNET" error that keeps on happening on my mail boxes - It works fine for 10 minutes then I get this "No Internet" error at the top of the mailbox page but the whole of my internet is fine - All other sites work 100% - IT IS ONLY AOL AND YAHOO THAT SAY I HAVE NO INTERNET ***WHEN I DO !!!*** - THIS IS BONKERS ! :( :( :( :(

  • Jan Gardiner commented  ·   ·  Report

    Suddenly, the right side has a huge initial J which I did not want and do not need. I NEED to be able to print a form & I suddenly can not ( since this huge J initial appeared in the right column). PLEASE STOP CHANGING THE FORMAT. I need what I had.

  • Jan Gardiner commented  ·   ·  Report

    Whatever aol has done - NOW - has made it impossible to download a critical form I need.

  • JOANNE HINTZE commented  ·   ·  Report

    The ads to the right ***** up my reading my mail. It freezes up everything and makes Something needs to be done. trying to read my mail extremely frustrating! This issue started a month ago! Something needs to be done!

  • Hana Asazuma-cheng commented  ·   ·  Report

    Oh no, Penny!
    That's horrendous! I had something like that happen years ago when had to get new computer and all emails disappeared. AOL staff were able to get back the lost emails (which like you was for decades use) but no order and includes all the spam trashed. Was little nightmare. Now they need to improve in today's current generation. Crossing fingers you'll get everything back

  • PENNY CACOULIDIS commented  ·   ·  Report

    i switched from Paid Aol to free and they dumped everything in my inbox. I was told after working for 2 hours with some rep and got 30 days back I lost 2000 emails including reservation confirmations to IRS documents. Was told give it 48 hours some came back 99% did not. then told give it a week well Still nothing

  • Hana Asazuma-cheng commented  ·   ·  Report

    AOL is just declining embarrassingly.
    Loved it for decades, but in past year, it starts getting worse.

    1) Please go back to old setting when you REPLY, so that all of the info on the previous emails are included with the Name/Time/Addresses/Subject

    You changed it to a short phrase showing none of this, so when you review or save files, you don't have the info!

    2) Android, when you are reading an email, you took away the choice to keep it in NEW EMAIL (no choice to do so, when you used to until past few months; such a bother. Bring it back).

    3) ADS: When a number of us are ridiculously paying monthly for AOL, you add ADS that are the most distracting things, driving us crazy. So bothersome. Never interested and just burden as often accidently click on when trying to gather certain emails. This is really unfair and greedy.

    GO BACK TO HOW YOU USED TO BE!

  • Lj Perk commented  ·   ·  Report

    why cant we set the width of the different sections of email any longer?
    I cant expanded the sender field to fully see who the sender is.

  • Margarett, Margaret, WATSON commented  ·   ·  Report

    I love AOL. My first email in 2006, and I use it for everything, unless I have to have one different for something else

  • Olasunkanmi Dada commented  ·   ·  Report

    It would be great if emails remained checked even after opening one. Rechecking those boxes after opening one is always a waste of time. Precedents are available in other email careers. Thanks for considering this suggestion.

  • Olasunkanmi Dada commented  ·   ·  Report

    It would be great if all email boxes remained checked even after opening one of the emails. Rechecking the boxes is always a waste of time. Precedents of this are available with other email careers.

  • KENNETH SLOTKOWSKI commented  ·   ·  Report

    Everyone I know that has AOL Mail liked Classic email, including me. Please return to Classic Email, I loved it! AOL mail currently is no better than any other email service, in fact to make the current email like Classic is to open another instance of AOL mail...

  • DEBORAH LAKEMAN commented  ·   ·  Report

    Stupid layout. fix this or i will go elsewhere for my email

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