Skip to content

AOL Mail Norrin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

277 results found

  1. GO BACK TO CLASSIC EMAIL

    I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

    2nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. go back to the old format-- the new format has no spelling check for us seniors

    go back to the old format- the new one has no spell check options for us seniors

    1st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. NEW VERSION SUCKS--REVERT BACK TO THE STANDARD VERSION

    Bring back the old version. This new version SUCKS and has basically no so called improvements. Lost writing features that are necessary to write an email and I used all of the time. Why don't you try asking users before making changes that are obviously not needed!

    3rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. I want classic back

    I want classic back

    4th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Return it to the way it was. NOW.

    Why are you changing everything when I did not need a change? Whoever had this horrendous idea needs to lose their job. It is not making my life easier, but more complicated. I have seen nothing but negative feedback here. Please go back to the other format.

    7th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. go back to old email

    Go back to way it was May 22, 2023

    9th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. how can I return to classic mail?

    in the new mail format, when I'm composing an email to a group, the group does not populate after I type in the first one, two, or three letters of the group

    11th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Give us the option RIGHT NOW to revert to the old format!!!

    Give us the option to revert to the old system!! Seniors would not still be with AO, if they could handle new formats easily. Obviously someone in product development doesn't know AOL's customer base. This was a waste of time and improves nothing for us.

    5th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Go Back to OLD AOL EMAIL If it ain't broke, don' fix it.I can't open 2 or more emails at the same time, new format sucks!

    Why can't I open an email in a new window? I often need two or more emails open at the SAME TIME. How can I get back to a useable format???????

    18th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Bring me back to classic aol

    Bring me back to the classic aol. I hate the new layout.

    13th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. 13th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. New format sucks, nothing wrong with old format. Please give option to return

    New format sucks, nothing wrong with old format. Please give option to return

    15th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. GO BACK TO CLASSIC MAIL

    GO BACK TO CLASSIC MAIL

    16th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. the "NEW" AOL mail is the WORST EVR

    the "NEW" AOL mail is the WORST EVR

    8th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. This is a mistake....

    This is really uncalled for. I want e-mail to work and the e-mail program to be easy to navigate. Introducing changes like this inserts a learning curve that slows me down. And there's nothing new here that is a plus. There is a maxim that applies here: When it is not necessary to change, it is necessary not to change. AOL should save its changes for when there has been a real advance in the technology that requires a change. If you allow us to return to the previous format, I will. If you don't, I'll consider going full weight…

    17th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Return me to the OLD AOL.

    I HATE the NEW AOL. I accidently opressed it and it does not work the way I like. Please give me the old back or I will leave AOL for another system.

    6th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Missing 'revert to old format' button

    Where is the button to revert back to old format ? I didn't ask to change anything and was happier with the old design.

    21st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Get back to old aol.

    get back to old AOL

    9th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. PUT IT BACK THE WAY IT WAS

    PUT IT BACK THE WAY IT WAS

    20th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. 12th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 13 14
  • Don't see your idea?

AOL Mail Norrin

Categories

Feedback and Knowledge Base