AOL Mail Norrin

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1104 results found
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gif button gone
What happened to the gif button on the bottom of the screen beside the send button? That made AOL easy to use.
98th ranked -
BRING BACK OLD BASIC AOL MAIL GET RID OF THIS NEW JUNK!
GO BACK TO THE OLD VERSION OF AOL MAIL..THIS NEW ONE IS PATHETIC AND ATROCIOUS; PLEASE RETURN ME TO THE OLD BASIC AOL MAIL...THIS NEW VERSION MUST GO!
65th ranked -
moving email to folder
When I "move" an email to a folder, a copy stays in New Mail. If I delete the copy in New Mail it deletes it from the folder too! Please FIX THIS
69th ranked -
GET RID OF THE ADS THAT ARE NOW APPEARING IN BETWEEN EVERY 5TH OR 6TH MESSAGE. JUST SHOWING AT THE TOP IS FINE.
GET RID OF THE ADS THAT ARE NOW APPEARING IN BETWEEN EVERY 5TH OR 6TH AOL EMAIL MESSAGE. AT THE TOP IS FINE THANK YOU VERY MUCH
137th ranked -
Sign in with fingerprint
Sign in with your fingerprint or code
With a passkey, you can sign in quickly using your fingerprint or the code you use to unlock your device. WHY AM I GETTING THIS MESSAGE EVERY SINGLE TIME I GO TO SIGN IN TO MY EMAIL! GET RID OF THIS< GO BACK TO THE OLD PROMTS< I SHOULD NOT HAVE TO SKIP OVER THIS EVERY SINGLE TIME! WHY HASSLE USERS???83rd ranked -
Please go back to Classic email. Why do you mess with what is already good? I do not have the time or interest for you to experiment on.
Stop using this format. Take a step back and fix your mistakes.
2nd ranked -
political ads
stop sending me political ads
3rd ranked -
When blocking emails, it would be extremely helpful if a user could block ALL emails sent from specific Domainss.
It would be extremely helpful if users could block ALL emails sent from a URL. Currently, Spammer only have to change the email slightly by changing, adding, or deleting one character so blocking SPAM from that sender is a continuous process.
98th ranked -
block domain
Ability to Block Domains!!!! This is a basic function and should be just as easy as blocking an email.
18th ranked -
split view
Please remove the Split View option or provide an option to have it pop up. Every time I try to file an email into a folder on the left, the Split View screen pops up on the left and then I have to start again to try to file the email into a folder. Frustrating!!!
148th ranked -
Blocking spam by the end of the email address like @......
Blocking senders is great but the Spam senders just changing the start of the address. They can send hundreds of thousands of spam emails. If I could block by just the @...... this would greatly increase protection and not clog my/your blocking files! I just blocked 18 spam files. 9 of them had the same ending @....
13th ranked -
Too much time is wasted with endless verifications!
Please stop asking me to verify my identity two three times a day! Once I put in the password, stop making me go thru a ritual of getting yet another verification. If you would consider how you would feel going thru that two or more times a day, sometimes within minutes of each other, when I am off VPN, you would not do it.
Can I have your help in this?356th ranked -
sign in harassment
STOP HARASSING US ON SIGNING IN!!! User name and password should be enough without you adding pain in the patootie "new" methods.
240th ranked -
nuisance displays from AOL
DONT display that right side window unLess I ASK for it - it's a nuisance and you don't show a means of CLOSING it!!
11th ranked -
Why do I need to re-enter my password with a new screen when it is already in my Firefox system permanently?
Please let me have my password automatically entered as it has been forever so that I don't have keep re-entering it on a separate screen page. Why did you suddenly change this today?
518th ranked -
Inappropriate ads
Inappropriate ads- it looks like Google is closing some ads when I select that it's inappropriate. But then it just sends me more!!!!! I don't need to see half naked women in bathing suits. I AM a woman not a dude, so quit sending me this **** and when you say you listen, MEAN IT. DO SOMETHING!
4th ranked -
The undo is located in a very poor position when using a browser at the top middle. Consider moving this notice to the far right or left!
The undo a deleted message button covers open tabs. Consider moving this notice to the extreme left or right of the browser OR making this an icon somewhere in a toolbar OR providing a setting to turn this off. Thanks!
94th ranked -
I want to go back to standard mail because when I delete mail from the main window it sometimes deletes one that I haven't checked
I've reported this defect numerous times spanning years, but nobody cares. Now you're forcing me to use your defective new platform because there's no way to revert to standard mail anymore.
423rd ranked -
What a rip-off. You put the advertisements into my account and then want to charge me for removing them.
Free removal of ads from AOL sites
29th ranked -
want to be able to reply to an email with reply and reply all text not only the icon on the bottom
want to be able to reply to an email and see the reply, reply all and forward text not only the icon on the bottom of the new AOL webmail, like the one on the basic mail
128th ranked
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