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59 results found

  1. New terms and conditions

    You ask me to accept new terms and conditions with “start here”....I press the link and it asks me to sign in with my password which I do. I then press “next” and it just takes me back to aol.mail.
    How on earth am I supposed to accept your new terms and conditions with this stupid system? WT

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  2. Poor design

    I've tried to give the new format a chance, but I find it cumbersome. I have to hunt for my actions. And some actions now require more steps (i.e. marking mail as ""not spam" and really slow me down.

    Where's my news? I'll have to hunt for that as well because I haven't seen it since the format changed. I've been going elsewhere.
    It's definitely not friendly for or to this user.

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  3. I want my old style basic format back. I don’t like this new one. I’ve been paying for aol service for about 30 years. If I can’t enjoy

    I want my old basic aol format. I’ve been paying for aol for about 30 years. If I can’t get basic back, I’ll change providers. It’s as simple as that, and I’ll have one less monthly bill. I will not pay for something I don’t like.

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  4. Answer questions.when Verizon switched to Aol, questions about changes in system were to be answered by by aol free to.deleteseverral emae

    Delete a selection of emails all together. Nor have to delete one by one.. so I have tens of thousands

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  5. Why intentionally make this harder to use?

    The toolbars don't appear, so I can't take an action after selecting a message. If you need ads, it made more sense to keep them on a fixed header/footer where they're smaller but always visible - instead of ridiculously oversized and interrupting the inbox (that just makes us angry at the sponsor!)

    I shouldn't have to OPEN a spam message to mark it as such, but that's the case when the controls don't reliably show up in an easy-to-use position.

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  7. Difficult

    Je ne comprends pas pourquoi qu’il faut toujours changé de mot de passe encore aujourd’hui et j’ai pas accès à votre site internet merci cordialement

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  10. Swipe to next message

    Hi!
    Would you please put back the ability to swipe left or right to the next and previous messages?
    Thanks!

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  11. Meine emails

    Wenn ich eine neue Mail anklicke, um sie zu lesen ist sie neuerdings weg und nicht mehr auffindbar
    Bitte antworten Sie mir in deutsch

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  13. With the old app i could easily switch between my several aol email addresses

    Please show me how to switch between AOL email accounts without logging out and back in. I could do this easily with the old app.

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  14. PUT THE OLD FORMAT BACK. DELETING 1 MESSAGE AT A TIME IS BULLSH

    PUT THE OLD VERSION BACK !!! EVERYBODY HATES THIS NEW VETSION !! ARE YOU TRYING TO GET RID OF EVERYBODY MAKING THEM CHANGE TO ANOTHER EMAIL

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  15. New format sucks

    Your new format SUCKS. Whomever greenlit this needs to be fired.

    This is probably the final straw that makes me finish switching over to gmail.

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  17. Format

    New format is terrible,ads are a pain,not at all user friendly,thinking about switching to something else.

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  18. With the old app i could easily switch between my several aol email addresses

    Please show me how to switch between AOL email accounts without logging out and back in. I could do this easily with the old app.

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  19. With the old app i could easily switch between my several aol email addresses

    Please show me how to switch between AOL email accounts without logging out and back in. I could do this easily with the old app.

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  20. I am not able to enter the section "read mails" in the new format. That is really problematic and I would be happy if you could solve this

    If I try to enter "read mails" I end up in the section "new mails". If I try to open or read a mail it opens and closes instantly again...

    Please, can you solve this problem instantly?!

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