AOL Mail Noble
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
73 results found
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By getting it..no emails in box
Why cant I get help in receiving emails?
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Why can't I view my AOL emails when I have it set as my primary Gmail account email address
I have my AOL email address set as my primary Gmail account
address, but it's no longer showing up in my list of accounts. Did AOL do something to prevent this? If so please fix this! -
Why does it take forever to get your new mail.
Make it faster. Why does yahoo or Gmail get thier stuff instantly but we dont.
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Time on my inbox messages is incorrect?? How to fix time stamp?
Not really an idea.... it's more of an issue I'm having on AOL but since AOL decided to disable the option of emailing them for support 🤦♀️ I figured I'd post my issue here. So basically like the title says my inbox messages are displaying the incorrect time. Example an email in my inbox says it was received at 6:48 p.m. but clearly it's 4:22 p.m. (MST) right now so that's not even possible. I am just wondering if there's a way that I can fix this!? Does anyone know of a way to fix or change this issue, if…
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Auto delete unread after specified date
Give the preference option to auto delete all unopened emails after a specific time period (30-60-90 days, 1-year, etc.) My email is out of control and taking up space on your servers. Make it easier for us to delete old mail we’re never going to read. A select all unread and delete all selected would also be extremely helpful!
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New version of the aol app
I don't care for this version of aol app. I want the old way back or I can drop aol app and use Google.
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Print Button
So it's been a year and a print option was suggested way back when this first rolled out. Does anyone from AOL even look at this forum?
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Emails
I cannot see or find emails that I know have been sent to me through the new app. I have important emails and I'm not seeing them. If I do a search, sometimes I might find them. I cant do much of anything on my phone anymore with aol mail. It is very frustrating. Please do something to help with this issue of emails not being found.
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See old email
Suddenly today all my old and flagged emails have disappeared.
I have been using the new inbox for weeks now. -
Message text is showing as gray lines
My inbox messages don't show any text; only gray blocks where the font should be. What is going on?
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Create rules
I once was able to use a rule to move receiving emails to folders. Like mail from CVS.COM to folder MEDICAL.
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Problem receiving emails
This isn’t an idea but a problem I’m not receiving any emails from anyone I know. I just receive junk mail. I would like to start receiving my personal messages ASAP.
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Reading Email inbox
Same problem can't view New/old emails please fix this problem and tell us when and if your team are looking into it ?
If problem isn't solved we can then go elsewhere for a problem free service please keep us informed. -
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I'm not getting my important emails
Since the app updated I'm no longer receiving important emails, such as billing from my accounts and I am now in the process of switching to a Gmail account and will never use AOL again!
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Fix the synch problem with Windows 10 Mail app. My password is not recognized is not true, again and again and again.
Synch issues with Windows 10 Mail app saying password is wrong.
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Please go back to the old format
The old format was infinitely better, please go back
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Allow MySpace email
Please allow MySpace emails to come through so I can reset my password. Thank you AOL team!
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Delete button location
You need to fix the location of the delete button. On a phone in the upright position, the button disappears. Only when I turn my phone horizontally, which I rarely do, will the option to delete mail reappears. That is very annoying.
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