AOL Mail Noble
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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
17 results found
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Never receive verification code to my number
Cannot change phone verifications AOL deliberately blocks my ability to update my phone number by never sending verification code to my phone. After several attempts until timed out. AOL are harassers by shutting out access to important emails with notices to update verification methods.
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Report reasons for outages
Reasons for previous outages need to be reported to users. Especially 7/25/2025, a major outage.
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Not being able to receive verification codes from any site??
So it's been months almost a year and I've been unable to receive verification codes from multiple sites. I've tried numerous times and with different sites for different things. And everytime it requires a verification code, i am unable to receive it. I've called customer service but they said it should take 24hrs and to refresh my browser, clear the cache, I've done all of that and still nothing. I'm about to terminate my account at this point😑
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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I dont know if aol is going to stop existing but they got to do a better job of receiving and sending emails because im unable to do both!!
Like if theres an update on how to receive and send messages, it needs to be known
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Blocked images in email
Images are blocked in my email and i have images allowed in my settings and why do i have to sign in to leave comments when im already signed in
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Not receiving emails
I am not receiving emails on my iPhone when I was a few days ago. nothing has been changed in the settings to cause me to no longer receive them. Please advise
Hi there. We would love to take a look into this matter. Could you please DM us at @AOLSupportHelp on X.com with your email address and some additional details regarding this issue?
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Give user feedback
I’m receiving emails, even the ones I sent from different email address, I was be nice if I could find the reason why. I couldn’t find assistance on AOL, I didn’t not get any messages or warnings, I can send emails but I can’t receive any and the emails do not bounce back to the senders.
It would be nice to inform the user if this kind of issue arises, the users may be using their email address to access other services, in case of other services sending email notifications the users will not receive them.Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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New mail going directly into deleted files
My new inbox messages are going directly to deleted files. This topic was created several years ago but aol response is no longer available. How do I remedy this situation.
Hi there. We would love to take a look into this matter. Could you please DM us at @AOLSupportHelp on X.com with your email address and some additional details regarding this issue?
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Missbrauch meiner Daten / Email Adresse, wird von Unbefügten koordiniert, überwacht, missbraucht..
Meine Email werden von Unbefügten Dritten koordiniert, die Enails werden nur kurz erschienen, dann verschwunden..Wenn ich online meine Enail Adresse abgeben, kommen Email nicht zu meinem Postfach!!!
Wer koordiniert, bsw.benutzt noch meinen Email Adresse. Das ist verboten Art.179 decies StGB..
Glg
lic. Iur Frau Snezana KuresevicHi there, we are sorry to hear that! We'd like to further investigate this, can you
message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Some email aren’t loading from server
Some emails aren’t loading from the server (message) while using iPhone native mail app
Hi there. We would love to take a look into this matter. Could you please DM us at @AOLSupportHelp on X.com with your email address and some additional details regarding this issue?
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FIX YOUR EMAIL SYSTEM
NEW EMAILS ARE GOING INTO DELETED FILE BY AOL.COM .EMAILS BEING SENT TO ME
WHY ????????Hi there! Thank you for your feedback! We are sorry to hear about the issue you're encountering, but we would like to help! You can check the filters of your inbox to see if you have any enabled. Also, if you need further assistance from us, don't hesitate to contact us on X/Facebook on our AOL Customer Support page.
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Why do so many spammers have 'unsubscribe' greyed out?
Spammers seem to be getting round the unsubscribe option. Can AOL insist they activate the opt out button?
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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What is this about???
Why is it that when I sign into my AOL account and use another email (GMAIL) thats linked to my AOL account to sign into AOL. It sends me an email saying that I'm signing into my YAHOO account in the email!? (I've NEVER in my life had a Yahoo account.) This is what the email says. The Google account (@gmail.com) was used to sign in to your Yahoo account (@aol.com). Your Google account may remain signed in even after you've signed out of your Yahoo account, so be sure to also sign out of Google if this device is…
Hi there,
I’m sorry to hear you’re experiencing this issue! We’d like to help, please send us a private tweet at @AOLSupportHelp, message us on Facebook at AOL Customer Care or in case you do not have a social media account, our support team is available at https://help.aol.com/contact/
Looking forward to your reply!
Thank you!
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I keep getting emails I wouldn't be able to use my Verizon account unless I verify my accout by clicking a hyperlink. Is this legitimate?
I use verizon email address through AOL. For several months now, I keep receiving messages saying I won't be able to log into my account as of that day unless I verify my account by clicking a hyperlink. Something about these emails doesn't look right. Are these emails legitimate?
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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You really need to find out why my email client keeps losing passwords over and over this last five days,, I can migrate all to new venues.
Glitches in aol mail
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Identity stolen
I believe Ive had my identity stolen.
Tried to send myself email and three versions of ***popped up, one @aim.com, and another with a long line added to the end
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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