AOL Mail Noble
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
90 results found
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Can I have two AOL addresses?
Can I add a second address to my AOL account?
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Can't locate lost email from 5/6/25
Where can I go to find a lost email ?? There is no Trash folder...??
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Retrieve my OG Account Email & analytics. — Ronnie Yantani ™
To whom it may concern @AOL, I’d like to retrieve my OG AOL Email & Account information prior to 2000, if possible.
Please & thank you, —
Ronnie Yantani ™
Sole Proprietor & Adviser
Yantani ™ Consulting Group
ronnieyantani@aol.com
ronnieyantani@gmai.comHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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AOL app
I cannot get AOL on this phone
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Give me my account access back
I want to access my aol account. You locked me out I can not recover it and now I can't create my old aol account because my handle exists. I've had the account for 30 years and your telling me It doesn't exist now. I couldn't update my password or anything when I was logged in without going somewhere else and I can't change my password now because it says it isn't there anymore. Give me account access. I want my email back.
Hi there! Thank you for reaching out. While we don't address account recovery issues on this platform, we would be happy to explore what support options are available for your account. Could you please share your email address with us in a Private Message on our AOL Customer Care page? We're looking forward to help you!
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After over a year I finally got into my account and it’s all deleted
I don’t know what in the world AOL was thinking within the past few years. I could not log into my AOL when I tried to login. It wanted to send a code to a phone number I did not have anymore. It then made me call tech-support that tried to charge me money to access my account. I had very important emails on there. I was trying to retrieve and nobody at AOL or their call center in India could actually help me. I just tried to login again and it gave me the option to actually add a…
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Auto reply to certain email
I want to be able to set automatic replies to certain emails
Hi there! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Never receive verification code to my number
Cannot change phone verifications AOL deliberately blocks my ability to update my phone number by never sending verification code to my phone. After several attempts until timed out. AOL are harassers by shutting out access to important emails with notices to update verification methods.
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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U GUYS NOT CHANGING MY PROFILE NAME TO SK MISHRA INSTEAD OF SWADHIN KUMAR MISHRA EVEN AFTER 46 HOURS my name is showing sk mishra to me, b
U GUYS NOT CHANGING MY PROFILE NAME TO SK MISHRA INSTEAD OF SWADHIN KUMAR MISHRA EVEN AFTER 46 HOURS
my name is showing sk mishra to me, but whoever i send an email to, is seeing my email name as, SWADHIN KUMAR MISHRA instead of sk mishra
OUT OF MIND, NEVER EXPECTED THIS FROM AOL, WAS WORLD'S NO. 1 IN MAILING INDUSTRY.
AND ONE OF THE MOST CUSTOMER-CENTRIC COMPANIES IN THE WORLD.
???????????????????????
FIX IT N CHANGE MY NAME TO SK MISHRA, SO THAT IT WILL REFLECT AS SK MISHRA STARTING NOW
WAITING FOR UR CONFIRMATION
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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login malfunction
It took me seven times to login
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Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Report reasons for outages
Reasons for previous outages need to be reported to users. Especially 7/25/2025, a major outage.
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Cannot see my mail
Why can't I see my mail
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Provide me with the tools to use my email account.
How about some functionality? What if there was a way to use this like an email account?
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Rethink your definition of service
My parents misplaced old password to their AOL account and the recovery link was going to an old landline phone number. Called for assistance. After 20 minutes of what I thought was good service, I got a shakedown for $15.99 a month to fix it for them. I was told it was their fault for not keeping the account updated. Thought someone would like to know this is who you have representing your organization.
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Aol just deleted my emails
Aol box popped up when I tried to open up my email to compose and it said keep your emails clean and I tried to x out of it and it just popped a message saying that it deleted $740 messages and when I went to recently deleted there was nothing showing AOL is criminal and I feel like there needs to be the FTC needs to get involved the FCC East get involved president Trump needs to get involved and there needs to be a class action lawsuit against AOL
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Set up .aol mail account on iphone se
I am unable to set up a new .aol mailbox account on my iPhone SE.
The page skips to a ‘clean my mailbox’ advert.
How can I solve this?Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Not being able to receive verification codes from any site??
So it's been months almost a year and I've been unable to receive verification codes from multiple sites. I've tried numerous times and with different sites for different things. And everytime it requires a verification code, i am unable to receive it. I've called customer service but they said it should take 24hrs and to refresh my browser, clear the cache, I've done all of that and still nothing. I'm about to terminate my account at this point😑
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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I am not getting IMPORTANT email. WHY IS THIS HAPPENING!!!!
I’m having to get a new email because I haven't been getting important emails. I’m HIGHLY upset about this!!!!
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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