AOL Mail Noble
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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
47 results found
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Give me my account access back
I want to access my aol account. You locked me out I can not recover it and now I can't create my old aol account because my handle exists. I've had the account for 30 years and your telling me It doesn't exist now. I couldn't update my password or anything when I was logged in without going somewhere else and I can't change my password now because it says it isn't there anymore. Give me account access. I want my email back.
Hi there! Thank you for reaching out. While we don't address account recovery issues on this platform, we would be happy to explore what support options are available for your account. Could you please share your email address with us in a Private Message on our AOL Customer Care page? We're looking forward to help you!
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Not receiving emails
I am not receiving emails on my iPhone when I was a few days ago. nothing has been changed in the settings to cause me to no longer receive them. Please advise
Hi there. We would love to take a look into this matter. Could you please DM us at @AOLSupportHelp on X.com with your email address and some additional details regarding this issue?
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Emails deleting but yet reappearing deleting it 3:00 to 4 times
I am constantly deleting the same email six to seven times and it reappears in my inbox as a new email this is over and over and over occurring to where I always have unread emails reappearing in my inbox after deleting emptying trash emptying span logging out re-logging in and bam all the emails that I just deleted reappear as new this has been going on for months and it's ridiculous to the point where I'm just leaving all my emails as spam and starting new with a new email address a new account a new service simply because…
Hi there. We would love to take a look into this matter. Could you please DM us at @AOLSupportHelp on X.com with your email address and some additional details regarding this issue?
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New mail going directly into deleted files
My new inbox messages are going directly to deleted files. This topic was created several years ago but aol response is no longer available. How do I remedy this situation.
Hi there. We would love to take a look into this matter. Could you please DM us at @AOLSupportHelp on X.com with your email address and some additional details regarding this issue?
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Enter new phone number
I agree....Aol refuses to let me back in my account now that phone number changed. Unless I pay 15 dollars There should be option to enter new number
Hi there. We would love to take a look into this matter. Could you please DM us at @AOLSupportHelp on X.com with your email address and some additional details regarding this issue?
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Not getting emails from Account.Adventhealth.com
I am not getting password reset emails from the adventhealth.com domain.
Hi there. We would love to take a look into this matter. Could you please DM us at @AOLSupportHelp on X.com with your email address and some additional details regarding this issue?
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I am missing an array of emails.
I use this account often and now all of the sudden a bunch of emails are missing
Hi there. We would love to take a look into this matter. Could you please DM us at @AOLSupportHelp on X.com with your email address and some additional details regarding this issue?
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login
Go back to the old AOL as everytime I log in abroad it continually asks for a verification code
Hi there. We would love to take a look into this matter. Could you please DM us at @AOLSupportHelp on X.com with your email address and some additional details regarding this issue?
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Some email aren’t loading from server
Some emails aren’t loading from the server (message) while using iPhone native mail app
Hi there. We would love to take a look into this matter. Could you please DM us at @AOLSupportHelp on X.com with your email address and some additional details regarding this issue?
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AOL app : After installing
AOL app: after installing the aol app it keeps asking for my password over and over and I can’t open my account from the aol app
Hi there. We would love to take a look into this matter. Could you please DM us at @AOLSupportHelp on X.com with your email address and some additional details regarding this issue?
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You have erased all of my old folders and mail i now have nothing. I know i have not used it in years but i believed it was safe.
You deleted all my folders now I have lost images I can not replace
Hi there. We would love to take a look into this matter. Could you please DM us at @AOLSupportHelp on X.com with your email address and some additional details regarding this issue?
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Apps not working
Apps not working!
Hi there. We would love to take a look into this matter. Could you please DM us at @AOLSupportHelp on X.com with your email address and some additional details regarding this issue?
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Hello I cant send emails any more. Please help me
Cant send Emails. When I send an Email I get a notification that the e.ail Was sent but the receipient never receives it.
Hi there. We would love to take a look into this matter. Could you please DM us at @AOLSupportHelp on X.com with your email address and some additional details regarding this issue?
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Text message from AOL about scam
I got a message from AOL about a scam, send me a code.
Hi there. We would love to take a look into this matter. Could you please DM us at @AOLSupportHelp on X.com with your email address and some additional details regarding this issue?
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Connexion.
Je ne reçois pas le code de connexion par SMS. Je ne souhaite plus qu’on me demande de code car quand je suis à l’étranger il m’est impossible de le recevoir. Me4ci d’avance.
Hi there. We would love to take a look into this matter. Could you please DM us at @AOLSupportHelp on X.com with your email address and some additional details regarding this issue?
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I NEED aol.com for my email address: freddie.bass3@aol.com back and my password is rj490w1l back forever n! Thanks you
What happened my aol.com for freddie.bass3@aol.com and my password is rj490w1l only forever because because both of them still be fail all days but I can't understand what happened aol.com ! Please let me know if you want to give me my email address and my password. Thank you
Hi there! Thank you for the feedback. We are truly sorry to hear about the issue you're encountering with your account, but we'd like to help! Could you please contact us on X/Facebook on our AOL Customer Support page for further assistance?
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FIX YOUR EMAIL SYSTEM
NEW EMAILS ARE GOING INTO DELETED FILE BY AOL.COM .EMAILS BEING SENT TO ME
WHY ????????Hi there! Thank you for your feedback! We are sorry to hear about the issue you're encountering, but we would like to help! You can check the filters of your inbox to see if you have any enabled. Also, if you need further assistance from us, don't hesitate to contact us on X/Facebook on our AOL Customer Support page.
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Save contacts
For some reason I add a contact and they are not being saved on my contact list
Hi there. We would love to take a look into this matter. Could you please DM us at @AOLSupportHelp on X.com with your email address and some additional details regarding this issue?
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My email has been hacked, and I am being stalked, please help
Someone I thought was a friend of mine asked me for my email address, and I have been hacked and stalked by this person along with her sister, and very possibly her girlfriend and her sister's girlfriend. This is very serious as I have contacted police and I have obtained restraining orders against them. I have experienced my phone hacked, and after changing my number, they creepily find my new number and so forth. This is same with different attempts to create other email accounts, and after I set them up, my passwords won't work, and even addresses have been…
Hi there. We would love to take a look into this matter. Could you please DM us at @AOLSupportHelp on X.com with your email address and some additional details regarding this issue?
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Name change
How do I change my last name on aol?
Hi there, I'm sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp/@YahooCare or on Facebook on our AOL/Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.aol.com. Thank you!
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