Relegate yourselves to keeping the normal functionality of your Email System.

You do not benefit from whether an Online Email User prints to their own PRINTER an email message. Emails are admissible in a court of law. Why wouldn't you want your system to create easy and benefits.

As is, it only places on the burden to the User to dump use of your APP or Control + Print Screen the Message and then Right click pad or mouse and hit PASTE onto a Word Document. Silly. Foolish. And a waste of time.