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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


11910 results found

  1. Do not play video advertising in aol mail app by default

    Do not play video advertising in aol mail app by default

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  2. Possibility to hide advertising in aol mail app

    Possibility to hide advertising in aol mail app

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  3. 4765th ranked

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  4. 11650th ranked

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  5. Your certification ran out back in 2024. Cancel my subscription.

    If you can't keep your certification up to date, you just lost my trust. Cancel my subscription and then send me a confirmation email.

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  6. Stop all OutBrain ads.

    Outbrain ads are so irritating and constantly popup. There is not a way to x out of them and give feedback like other companies. I blame AOL for allowing this company post these ugly ads. Most of these ads on outbrain are coming from foreign countries and no way to contact them.

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  7. Comments to news articles are being deleted with minutes of posting. Why?

    I'd like to know why my comments are being deleted from AOL news comments. I have had AOL for a very long time!
    Do I have to "join" AOL to be able to comment on articles?

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  8. 4765th ranked

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  9. screen is very busy and i would like the option to pick what's on it. AOL mail tab should have drop down tab to preview emails prior to open

    AOL screen very busy and doesn't give option to select what is on it. Also, need drop down tab on email tab to get initial overview of subject prior to opening.

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  10. News feeds

    It is amazing how anit Trump AOL is. I rarely see any type of positive story on him. Try being objective for a change.

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  11. what 2 things?

    what two things?

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  12. 4765th ranked

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  13. I really loved the winter stationery. I might even go to use it throughout the year. The spring stationery does not have masculine options

    Please give a few more options that are not as feminine for the spring stationery. Also, I was looking for a patriotic theme today. Maybe, all AOL users are not in America. However, it is Memorial Day. Thank you so much. The IMs were useful in contacting people with a cell phone, since I do not have one.

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    2 comments  ·  Editorial  ·  Admin →
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  14. NO BIOMETRICS !!!!

    I live overseas. Your biometrics are blocked in Arab countries. You implement your biometrics without my permission and you block me from my aol account.

    Stop looking at the world through US eyes. Phone usage in the Arab world makes it difficult to call the US. USE ONLY EMAIL ACCOUNTS FOR BIOMETRIC VERIFICATION.

    Stop hiring milennials who have never traveled further than a school bus ride.

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  15. Blocking Iphone AOL mail access under false pretenses -disregard for users medical and other emergencies

    May 26, 2025 AOL blocked my phone access under false pretenses endangering my medical and other emergencies. Although AOL claims I did too many attempts to access Iphone email, I did only 2 attemts (one incorrect typo and another correct). Yet based on this blatant lie, my access was blocked for 24 hrs? Is this racism do not like French, Turkish or Russian speaking customers? Is there a rule against having email on Iphone on the go and on a laptop for those which prefer larger screen? Any consideration for users needs?

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  16. Outlook issues

    {"SessionId":"7a72024b-2657-904d-bd43-237d38ada773","Timestamp":1748273003747,"Error":"INTERACTIONREQUIRED"}

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  17. Stop your incessant interruption of my viewing with your "request" that I turn off my ad blocker. It is making your site almost unusable.

    Stop your incessant interruption of my viewing with your "request" that I turn off my ad blocker. It is making your site almost unusable.

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  18. AOL doesn't seem interested in changing the yellow banner PLEASE join me in closing the welcome screen when you sign in protest of the color

    Maybe if all of us who don't like the color close the welcome screen it will get their attention

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  19. HEY AOL - why can't you respond to all the people that are having their comments blocked or rejected?

    I find it odd that all my comments on AOL have started to be rejected due to violating community guidelines regardless of what they say and how benign they are. I suspect it's a glitch with the censor bot but this is out of hand. I spoke with an AOL customer service rep who said they were unable to help. What does it take to get some help around here?

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  20. CLEAR VIOLATION OF AOL/YAHOO COMMUNITY STANDARDS AND INACTION

    Poster "Center 20241" aka @TOM00281 posted these responses with memes depicting Nazi flag and salute.

    "You have proven to be one . Sorry, just don't care what jr nah zehs supporting the Trump goon squad have to say."

    "Sorry, just don't care what a more on and jr nah zehs supporting the Trump goon squad have to say."

    I've reported this five times and no action has been taken. It CLEARLY VIOLATES YOUR AOL/YAHOO COMMUNITY STANDARDS.

    I'm a paying customer and shouldn't have to PUT UP WITH THIS ****!

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