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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


12682 results found

  1. Security Key

    How do you insert a Security Key when you have not made it possible to create one for login/sign in purposeds. You instruct Click NEXT to Scan QR Code. When I click NEXT Firefox comes up asking to insert Security Key.

    How bizarr is that? I have sent you, AOL, many messages all to no avail. Not even one response. It is all a complete waste of my time.

    I now wish to leave 2 way verification.

    DR CLEMENT AKATENG MD.

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  2. Drafts wont let me create any more drafts.

    Drafts wont let me create any more drafts.

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  3. Mail.aol.com website stops responding

    AFter selecting a couple of emails on mail.aol.com, the website seems to freeze up asnothing else can be interacted with, but the other options on the browser still work. This seems to only happen after the page is refreshed, tried it on chrome and edge without having different results

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  4. Fix your "editors". For a year and a half, every very simple comment I attempt to post has been "rejected", and for no apparent reason. If I

    Make your AI "editors" more "Intelligent". Even if I post something as simple as "Not True" it is "rejected" - WHY? That doesn't seem very "intelligent" to me! Give them some smart pills and don't start thinking about raising subscription fees until you clean your house!

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    0 comments  ·  Editorial  ·  Admin →
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  5. Stop all the sensational "news" stories and hysterical health warnings. You are posting click bate.

    The sensational articles posing as relevant and truthful news stories or health issues are nothing but click bate. I am trying to remove myself from AOL as soon as possible. AOL is no better than whoever posts false and fear mongering articles in trashy publications and online garbage. OOOOO one day the universe is gonna be destroyed. If I lay on my left side when I sleep I'll get Alzheimer's. Stop it already. I guess whoever is in charge believes we're all stupid cows lapping up this trash.

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  6. Problem with numbers in parenthesis when sending a message

    The numbers when I try to use parenthesis come back with a number in a small circle

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  7. Defective Mail Composer: Cursor disappears on every AD refresh on the screen

    While composing a new email, the cursor disappears every time a new AD pops up on the right side of the screen on a desktop or laptop computer (Windows)!! This has been going on for weeks, if not even months now and is extremely annoying. I now have to write the text of my mail in a word processor then copy and paste into the mail message to send it. This is totally unacceptable!!

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  8. 5049th ranked

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  9. Stop using English for users in Germany

    If you are still interested in German users, then use german to communicate with them!

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  10. Can't sign out

    Chat made a ticket saying the issue is probably due to an AOL update
    Can't sign out properly although Chat said it isn't a security issue.
    When I try to sign in later I have to go to the two step process.
    Mike

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  11. two step verification

    total waste - entire family will boycott AOL after 3 decades - totally inconvenient, NOT NEEDED, + NOT WANTED !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  12. Need to be able to delete events off my AOL Calendar that repeatedly sends me emails automatically

    Need to be able to delete events off my AOL Calendar that repeatedly sends me emails automatically

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  13. STOP THE ****

    I am SICK TO DEATH of the vulgar, sexually explicit email that I am inundated with every day. I have tried blocking email addresses and using filters, but the **** continues. It all goes into my spam folder, but I have to review my spam folder daily because AOL still puts non-spam mail into my spam folder. I have complained about this before, but nothing changes. I prefer AOL to gmail, but if the **** continues, I will cancel my paid AOL subscription and exclusively use gmail.

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  14. Search engine for Shield pro is not working

    The search engine for AOL Shield Pro is not working correctly. If I search for a website it is navigating to the website but it is not able to search the web for any given word

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  15. You put the numbers back on your finance page! Percentages too! Now I don't have to go visit other sites to see what the markets are doing

    Finance page! WooHoo!
    You put the numbers back on your finance page! Percentages too! Now I don't have to go visit other sites to see what the markets are doing... Thanks!

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  16. 5049th ranked

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  17. marketing

    I toggled off all of my marketing communications many months (maybe 1+ years) ago and continue to get AOL marketing emails - mostly regarding security and backup systems for purchase. Each time I get another, I go back into my preferences to make sure they're all still toggled off and they are. Please correct this issue. It's not a good look for AOL, as an email provider, when your own marketing preferences to prevent SPAM don't work. Thanks, in advance, for stopping these emails.

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  18. Stop blocking my email access! My Apple 8 in IOS16 you required IOS17 not available on my phone currently go back to the system that worked

    Stop blocking my email access! My Apple 8 is IOS16 you required IOS17 not available yet! Why ***** up a good system and drop email access to thousands of customers?

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  19. You ****** arrogant propeller head snots. You make it impossible to add a verizon.net account in Outlook.

    As I said: You ****** arrogant propeller head snots. You make it impossible to add a verizon.net account in Outlook. You will lose customers over this. That will really stick it to AOL since that means the trash ads and the scam email you and your lackies produce will have fewer targets which means less money going to AOL and your lackies.

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  20. Will pay to reactivate old account (or recreate with old username)

    I will pay you to let me verify my identity and restore my old deactivated account! Please allow us to either reactivate or create new accounts with our old username/emails!

    Create a process where we can verify activity, such as contacts, as well as providing ID, location, etc. Many people will pay to retrieve memories and access to other accounts. You can make money and win people back!!!

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