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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


11009 results found

  1. SAFE emails REPEATEDLY getting marked as SPAM

    I have emails that AOL has flagged as "we think this is spam" Despite clicking "its' safe" on DOZENS of these emails, AOL is STILL flagging them as "We think this is spam" HOW MANY TIMES DO I HAVE TO SAY A SENDER IS "SAFE"?

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  2. Why is it now necessary to get a second verification source to get into my e-mail. I don't keep my cell phone in my pocket when I am home.

    I hate having to get my cell phone every time I want to check my e-mail. It would be better and more convent to have a secondary password of some sort.

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  3. Cannot download contacts to CSV file. Get error message. Problem is on AOL's end.

    Please fix this feature so we can download our contacts. Get error message saying "page not found."

    4322nd ranked
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  4. Have a real person answer help line. And NOT the I sm not a robot.

    Have a way to add sub usernames on new computer.
    I can't access my other emails and your help line isn't helping.

    4322nd ranked
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  5. Get rid of aol. I have a problem with aol. I have called 5 numbers and no one can help me. So people and ai won't help me so close aol down.

    aol is charging me 3 different charges on my credit card. I've called 4 numbers, and your worthless chat bot, and so dare no one can tell me why three different prices, or help me. And no one can answer me why. So I'm not going to pay any more of them, and cancel my credit card, and report aol to fraud people, Maybe then someone will give me some simple answers. I've been a member for 16 years with aol, and NEVER had to deal with such stupid dumb people. What is going on at aol? Why such stupodity.…

    4322nd ranked
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  6. Learn to use prepositions correctly

    Who writes your home page headlines? an intern? or worse, AI? You show up AT a party (location) or you show up [somewhere] FOR a party (purpose), but not "show up to". AOL needs to hire a copy editor and proofreaders who know the English language.

    4322nd ranked
    0 comments  ·  Editorial  ·  Admin →
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  7. AOL is not letting me access my email

    Cannot get AOL email to load after signing in

    4322nd ranked
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  8. Bring back sort by subject!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Please bring back sort by subject a-z and not have to take the extra steps to go to advance and then think of a subject word to sort by. We want to be able to sort a simple a-z!!!!!!!

    4322nd ranked
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  9. Please bring back the ability to sort 'Starred' emails to include the non starred emails as well(just sorted to the top/bottom of the page).

    This feature has always been helpful for my productivity but it was removed around 6 weeks ago, then returned a few short days later. Now it has been gone for around a week. I'm struggling daily to work through my job progress because of this much needed sort option.

    4322nd ranked
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  10. SINCE i PAY $33 A MONTH FOR THIS REALLY SORRY CONNECTION TO THE INTERNET......WOULD YA'LL MIND FIXING THE SOFTWARE WHERE SO IT DOENS'T TWITC

    I PAY $33 A MONTH FOR THE SORRIEST INTERNET PROVIDER ONLINE!!!!! i HAVE TO REBOOT MY LAPTOP ALMOST EVERYDAY TO KEEP THE AOL MAIL FROM JUMPING AND TWITCHING WHILE I'M ONLINE.....WHAT'S WRONG WITH THIS STUFF????

    4322nd ranked
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  11. aol censors allow hate about real id from the left but when I said your papers comrad AOL lost it

    Aol is out of touch with comments and censoring screen shoted it to send to represenatives in Washington

    4322nd ranked
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  12. Change the color PLEASE - Think about my vision

    Can you please stop using the bright yellow with black. It is very distressful to my 82-year-old eyes. The blue color was restful. This logo now is jarring and hurts my eyes.
    Please restore the former color. Thanks.

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  13. PLEASE PLEASE PLEASE TAKE THAT HEADACHE YELLOW OFF THE FRONT PAGE AT THE TOP!

    PLEASE GET RID OF THE YELLOW HEADACHE AT THE TOP OF THE AOL BANNER ON THE FRONT PAGE.
    UGGGGGGH

    2411th ranked
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  14. Background color of the header home page

    Please vote for this. The YELLOW in the header/banner is way too loud. I assume the color is to represent AOL Gold, but the color you are using is not gold. It's yellow. Please can we have a little quieter color? Like gold?

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  15. ad content

    the ad with the automatic audio 'springtime in the shawnee....' on the gold welcome page really needs to go. that type of ad is annoying and interrupts the silence i expect unless i choose to hear it. thank you

    4322nd ranked
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  16. 4322nd ranked
    0 comments  ·  News  ·  Admin →
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  18. My Location is Wrong!

    AOL says I'm in Roseburge,Or when I'm in Toppenish,Wa Have tried everything to change this but nothing works!!!

    4322nd ranked
    1 comment  ·  Local News  ·  Admin →
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  20. Stop being so one sided for Trump!

    AOL is so bniased aginst liberal thinking it's pathetic! That's why they have become irrelevant!

    4322nd ranked
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