Delete the down thumb !!
You allow comments to articles. That's good.
You allow readers of comments to vote on those comments. That's good and .... that's bad.
When a reader gives a "thumb up", that person is in agreement with what has been written. It's almost the same as writing it again.
But when someone gives a "thumb down" ... well who knows why? because there is no comment to go along with the "down"
My suggestion - Do away with the "thumb down".
If someone has a negative, or contrary, or opposite view, let's hear it. By just clicking on the "down" and not issuing a written retort, we all lose what might be good insight ... or maybe it's just a troll ... or maybe someone having a bad day ... or whatever. In any case, a "down thumb" hinders the conversation.
Other services only allow a "thumb up".
AOL should allow its viewers to vote on this idea. It would make for a robust conversation if presented to the members.
C'mon AOL ... give it a try.