Contact inactive customers BEFORE deleting all their emails!
I was inactive on AOL mail for 14 months, but have been a customer for 17 years at least. I just signed on and discovered AOL deleted all my emails without contacting me in advance. The emails included important work documents, tax records and real estate records. As a courtesy, AOL should have reached out to my alternate emails and phone numbers to alert me they are about to delete my files. I am VERY unhappy, what company does that to long term customers????
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TAMARA UPHAM
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