Sync mainframe with customer's AOL information
I changed my payment information in December 2023, I received a paper bill (1/16/24) stating that my old billing information was not working.I checked my account on my computer and the new information displayed. I called customer service and the old billing information was on AOL file. I was told that AOL mainframe did not have the change, Maybe your mainframe/servers need to be restarted. This is ridiculous !! AOL needs to pay attention. Maybe Quality Control?
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Pat Longwell
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Pat Longwell commented
Fix it!