YOur support stinks.
Good day:
I have still not received a response from you in regards to your company honoring their commitment to give me a one time phone support for these issues. Please advise how I can get this done. The original case number on that was 24982171 but I have other case numbers as well including 24970862, 24971372, 25104327 and 25075028.
I have some VERY SERIOUS CONCERNS with AOL since you changed your system a few weeks ago.
AGAIN today, I downloaded something from a senders e-mail, then saved the page on my laptop desktop, sent it to another person via e-mail from the icon on my desktop, AND MY ENTIRE SYSTEM OF DOCUMENTS, E-MAILS, PASSWORDS, and EVERYTHING ON MY COMPUTER was went as well.
This is a HUGE breach of my privacy and I NEED SOMEONE FROM AOL to contact me ASAP, take ownership of how to fix the issue and not ask me to pay for tech support again. GET THIS DONE PLEASE!!!!!!!!!!
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Bob Popper
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Bob Popper
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You keep blaming my phone, laptop or internet providers for the issue when, for years, I did the same thing, without issues. This just started happening when you changer your format about a month ago - app to yellow background and more. YOU SCREWED UP!!!!!!!!!!!!!!